AVG avg 8.5 file server edition Manuale Utente
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AVG 8.5 File Server © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
14.
AVG Diagnostics
AVG Diagnostics is a supportive AVG diagnostic utility. Its main purpose is to obtain
information from the host computer. This information helps the technical support
team to solve your problem with AVG 8.5 File Server by analyzing the collected
logs, error reports, system information, suspicious files, your own comments and
other data.
information from the host computer. This information helps the technical support
team to solve your problem with AVG 8.5 File Server by analyzing the collected
logs, error reports, system information, suspicious files, your own comments and
other data.
Note: Under no circumstances does the AVG Diagnostics utility send any personal or
other sensitive data from your computer without the user's explicit permission. The
user is able to check the content of all collected files and to prevent any of them from
being sent to AVG technical support.
other sensitive data from your computer without the user's explicit permission. The
user is able to check the content of all collected files and to prevent any of them from
being sent to AVG technical support.
AVG Diagnostics can be accessed directly from your desktop by double-clicking the
avgdiag.exe file. The path to this file is as follows: Program Files\AVG\AVG8. In
case of sudden AVG crash down it should be launched automatically.
avgdiag.exe file. The path to this file is as follows: Program Files\AVG\AVG8. In
case of sudden AVG crash down it should be launched automatically.
In the newly opened AVG Diagnostics dialog window type in your e-mail address
into the respective text field.This e-mail address is to be used for possible future
communication between you and the technical support team.
into the respective text field.This e-mail address is to be used for possible future
communication between you and the technical support team.
Also, please try your best to describe the problem you encounter with your AVG 8.5
File Server. Mainly focus on when and under what circumstances the problem
occurs. Describe all possible aspects that you may find important.
File Server. Mainly focus on when and under what circumstances the problem
occurs. Describe all possible aspects that you may find important.
If you want to add a specific file that might help the technical support team to solve
the problem, use the Attach file button and select the respective file from the tree
the problem, use the Attach file button and select the respective file from the tree