HP color laserjet 2550 series Manuale Di Servizio
4. If the problem persists, check the paper type and quality. (See the HP Color LaserJet
2550 Series Printer User Guide for information about print-media specifications.) Use a
different paper, such as high-quality paper designed for laser printers.
different paper, such as high-quality paper designed for laser printers.
5. Print to a different printer.
●
If the page prints correctly, then the problem might be in the printer driver. Uninstall
the printer driver and reinstall it.
the printer driver and reinstall it.
●
If the page does not print correctly, the problem is in the program or the computer.
See the documentation for the program or the computer.
See the documentation for the program or the computer.
Solving image-quality problems (color print jobs)
This section describes issues that can occur when you print in color.
Note
Whenever you experience color-related issues, calibrate the printer before trying any other
steps. See
steps. See
Only black prints
Only black is printing when the document should be printing in color.
●
Color mode is not selected in your program or printer driver. Select color mode instead
of grayscale mode.
of grayscale mode.
●
The correct printer driver is not selected in the program. Select the correct printer driver.
●
The printer is not properly configured. Check the printer configuration by printing a
Configuration page. If no color appears on the Configuration page, replace the imaging
drum.
Configuration page. If no color appears on the Configuration page, replace the imaging
drum.
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Chapter 6 Troubleshooting
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