HP laserjet 3390, 3392 all-in-one Manuale Di Servizio
Control-panel messages
The control-panel messages indicate the status of the current operation, and include a page count on
the second line of the display, if appropriate. When the all-in-one is receiving fax data, print data, or
scanning commands, the control-panel messages indicate this status. In addition, alerts and warning
messages, and critical-error messages indicate situations that might require some action
the second line of the display, if appropriate. When the all-in-one is receiving fax data, print data, or
scanning commands, the control-panel messages indicate this status. In addition, alerts and warning
messages, and critical-error messages indicate situations that might require some action
Alerts and warning messages
Alerts and warning messages appear temporarily and might require the user to acknowledge the
message by pressing to resume or by pressing
message by pressing to resume or by pressing
Cancel
to cancel the job. With certain warnings, the
job might not be completed or the print-quality might be affected. If the alert or warning message is
related to printing and the auto-continue feature is on, the all-in-one will attempt to resume the printing
job after the warning has appeared for 10 seconds without acknowledgement.
related to printing and the auto-continue feature is on, the all-in-one will attempt to resume the printing
job after the warning has appeared for 10 seconds without acknowledgement.
Table 6-1
Alerts and warning messages
Control-panel message
Event-log error message
Description
Recommended action
10.XXXX
10.0000; black e-label error
10.1000; black e-label missing
10.3000; non-HP black
10.3100; non-HP cloned black
10.3200; unauthorized black
The print cartridge is not installed
correctly.
correctly.
1.
Reinstall the print cartridge.
2.
Power-cycle all-in-one.
3.
If the problem is not solved,
replace the cartridge.
replace the cartridge.
ADF door is open
None
The ADF cover is open or a
sensor is malfunctioning.
sensor is malfunctioning.
Make sure that the ADF cover is
closed.
closed.
Remove the ADF and reinstall it.
If the message persists, turn off
the power by using the power
switch, wait at least 30 seconds,
and then turn on the power and
wait for the all-in-one to initialize.
the power by using the power
switch, wait at least 30 seconds,
and then turn on the power and
wait for the all-in-one to initialize.
Try another power source.
Canceled copy. Clear
document
document
None
The
Cancel
button was pressed
to cancel the current job while
pages were feeding from the
ADF. The cancel process does
not automatically clear the ADF.
pages were feeding from the
ADF. The cancel process does
not automatically clear the ADF.
Remove the jammed item. See
Then, clear the items in the ADF
tray and start over.
tray and start over.
Canceled scan. Clear
document
document
None
The
Cancel
button was pressed
to cancel the current job while
pages were feeding from the
ADF. The cancel process does
not automatically clear the ADF.
pages were feeding from the
ADF. The cancel process does
not automatically clear the ADF.
Remove the jammed item. See
Then, clear the items in the ADF
tray and start over.
tray and start over.
Canceled send. Clear
document
document
None
The
Cancel
button was pressed
to cancel the current job while
pages were feeding from the ADF
tray. The cancel process does
not automatically clear the ADF.
pages were feeding from the ADF
tray. The cancel process does
not automatically clear the ADF.
Remove the jammed item. See
Then, clear the items in the ADF
tray and start over.
tray and start over.
ENWW
Control-panel messages
207