HP laserjet 3390, 3392 all-in-one Manuale Di Servizio
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality. Service or repairs required as a result of using a non-HP supply will not be covered under the
warranty.
remanufactured. Because they are not HP products, HP cannot influence their design or control their
quality. Service or repairs required as a result of using a non-HP supply will not be covered under the
warranty.
When you insert a supply into the all-in-one, the all-in-one will inform you if the supply is not a genuine
HP supply. If you insert a genuine HP supply that has reached the low state from another HP device,
the all-in-one identifies the supply as non-HP. Simply return the supply to the original device to reactivate
the HP features and functionality.
HP supply. If you insert a genuine HP supply that has reached the low state from another HP device,
the all-in-one identifies the supply as non-HP. Simply return the supply to the original device to reactivate
the HP features and functionality.
Resetting the all-in-one for non-HP supplies
When you install a non-HP print cartridge, Unauthorized appears on the control-panel display. In order
to print with this supply, you must press when you install this non-HP supply.
to print with this supply, you must press when you install this non-HP supply.
CAUTION
The all-in-one will not stop printing when this type of supply is empty. Damage to the
all-in-one could occur if the all-in-one prints with an empty non-HP print cartridge. See
and
.
HP fraud hotline
Call the HP fraud hotline if the all-in-one or HP ToolboxFX indicates that the print cartridge is not an
HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and
take steps to resolve the problem.
HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and
take steps to resolve the problem.
Your print cartridge might not be a genuine HP product if you notice the following issues:
●
You are experiencing a large number of problems with the print cartridge.
●
The print cartridge does not look like it usually does (for example, the pull tab or the box is different).
In the United States, call toll-free: 1-877-219-3183.
Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this
telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline
who speaks your language will assist you. Or, if someone who speaks your language is not available,
a language line interpreter will connect approximately one minute after the beginning of the call. The
language line interpreter is a service that will translate between you and the representative for the HP
fraud hotline.
telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline
who speaks your language will assist you. Or, if someone who speaks your language is not available,
a language line interpreter will connect approximately one minute after the beginning of the call. The
language line interpreter is a service that will translate between you and the representative for the HP
fraud hotline.
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Chapter 3 Maintenance
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