HP laserjet 2015 series Manuale Di Servizio

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Hardware service
If your hardware fails during the warranty period, Hewlett-Packard offers the following support options:
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Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it,
and return it to you within 5 to 10 business days, depending on your location.
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Hewlett-Packard authorized service provider: You can return the unit to a local authorized
service dealer.
Extended warranty
HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The
hardware maintenance covers a three-year period from the date of the HP product purchase. The
customer may purchase an HP Care Pack up to one year from the date of purchase of the
HP product. For more information, contact the HP Customer Care Service and Support group.
HP Care Pack options might be available after the standard warranty period has expired. Go to
http://www.hpexpress-services.com/10467a/
 and enter the product number to identify the HP Care
Pack options that are available for your product.
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Appendix B   Service and support
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