HP laserjet 1018 Manuale Di Servizio
Basic troubleshooting
Troubleshooting checklist
Table 6-1
Basic troubleshooting
Did the printer turn on?
Cause
Solution
No power is available because the power source, cable, or
switch failed.
switch failed.
1.
Verify that the product is plugged in. Make sure that the
printer is plugged directly into a working wall receptacle.
printer is plugged directly into a working wall receptacle.
2.
Verify that the power cable is functional and that the
power switch is on.
power switch is on.
3.
If these conditions are correct, replace the engine
power assembly.
power assembly.
The printer motor does not rotate.
1.
Make sure that the printer is plugged directly into a
working wall receptacle.
working wall receptacle.
2.
Verify that the print-cartridge door is closed.
3.
Verify that the print path is clear. If it is, verify that the
print-path paper-sensor arms are clean and functional.
print-path paper-sensor arms are clean and functional.
4.
Verify that the cable from the ECU to the motor is
connected.
connected.
5.
If these conditions are correct, replace the ECU. See
.
6.
If, after replacing the ECU, the printer motor still does
not rotate, replace the engine-power assembly. See
not rotate, replace the engine-power assembly. See
7.
If, after replacing the ECU and engine-power assembly,
the printer motor still does not rotate, replace the printer.
the printer motor still does not rotate, replace the printer.
The motor rotates, but the lights are not on.
Is the product ready?
Cause
Solution
The formatter is damaged or has a loose connection.
Verify that the formatter cables are connected correctly. If all
cables are undamaged and seated correctly but the problem
persists, replace the printer.
cables are undamaged and seated correctly but the problem
persists, replace the printer.
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Chapter 6 Troubleshooting
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