HP pavilion ze4115 Manuale Di Servizio
Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide
107
If the modem clicks repeatedly but doesn’t connect
•
Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use
a digital line. In a hotel, ask for a data line.
a digital line. In a hotel, ask for a data line.
•
Check all cables and connections.
PC Card (PCMCIA) Problems
If the notebook doesn’t recognize a PC Card
•
Remove and reinsert the PC Card.
•
If your model has two PC Card slots and two eject buttons, insert the PC Card in a
different slot.
different slot.
•
Press the power button to suspend the computer, and then press it again to resume.
•
Restart the computer: click Start, Turn Off Computer, Restart.
•
Try the card in another computer to see whether the card functions properly.
•
Zoomed Video is not supported.
•
If the card requires an IRQ, make sure one is available. Open the hardware Device
Manager: click Start, Control Panel, Performance and Maintenance, System.
Manager: click Start, Control Panel, Performance and Maintenance, System.
•
Test the PC card with the e-Diagtools diagnostics. See “Testing the Hardware” on
page 115.
page 115.
If an I/O card stops communicating properly
•
The card may have been reset if the computer suspended or turned off. Exit any
applications, and then remove and reinsert the card.
applications, and then remove and reinsert the card.
If a PC card modem is not working
•
Disable the internal modem:
1.
Open the hardware Device Manager: click Start, Control Panel, Performance and
Maintenance, System.
Maintenance, System.
2.
Double-click Modem to list the current modem devices.
3.
Double-click the internal modem, and then select the option to disable the modem.