HP pavilion xh500 Manuale Di Servizio

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Service and Support 
Obtaining Repair Service 
86 Reference 
Guide 
Obtaining Repair Service 
To receive warranty repair service 
To receive warranty repair service for Omnibook XE3 and Pavilion Notebook Series, 
contact the appropriate HP Customer Care Center. Check “To call HP for service and 
support” on page 83 for the phone number.  
Note 
HP Pavilion notebooks have regional support and service in selected countries. 
Currently, HP Pavilion notebook PCs are supported only in the country in which they 
are purchased and marketed. If you are outside the country of purchase, you must cover 
the cost of shipping your notebook to the appropriate HP authorized repair site. 
 
For example, if you purchased a Pavilion notebook in the United Kingdom, and then 
traveled to Russia, you would be responsible for shipping the unit to the United 
Kingdom for repair and service under warranty. If you are uncertain about the support, 
please contact our Customer Care Center—see “To call HP for service and support” on 
page 83. 
The support technician will help qualify your unit for warranty repair, based on the 
warranty applicable to your unit and original purchase date, and will provide you with 
repair processes. If the HP notebook product is not normally sold and supported by HP in 
the country of use, it must be returned to a supported country for services. Warranty 
service may include the cost of shipping, handling, duties, taxes, freight, or fees to or 
from the service location.  
To repair your computer outside the warranty period 
If your PC is no longer in the warranty period, contact the appropriate Customer Care 
Center. The HP support person will let you know about repair charges and processes.