HP pavilion xh500 Manuale Di Servizio

Solving Problems with Your Computer 
Troubleshooting Techniques 

98 Reference 

Guide 

If you can’t browse the Network Neighborhood or My Network Places 

•  Check with your network administrator to make sure NetBEUI protocol is supported 

on the network. 

•  Click Start, Search, Computers or People to look for a computer. 

If you can’t log in to Netware servers 

•  If a Netware server is using IPX/SPX protocol, you may need to force your frame 

type to match the server’s frame type. Check with your network administrator. 

If the computer stops responding after booting 

•  Check whether you have a TCP/IP network with no DHCP server. This can cause a 

long delay at startup because DHCP is enabled. Contact your network administrator 
to determine the proper TCP/IP configuration. 

Memory problems 

If a message says you are out of memory 

•  Make sure drive C is not running low on free space. 
•  If you are having memory problems running MS-DOS programs, use the MS-DOS or 

Application and Software troubleshooter in Windows Help: click Start, Help and 
Support. 

•  Not all third-party memory cards have been tested for use with the computer. Please 

check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and 
tested memory cards. 

If memory doesn’t increase after adding RAM 

•  Make sure your computer is using only PC-100 or higher RAM modules. 

You may also want to test memory with the diagnostics. See “Testing Hardware 
Operation” on page 111.