HP photosmart d110 Manuale Utente

2

Setup troubleshooting

If the 

HP Photosmart 

doesn’t turn on...

1.  Check the power cord.

•  Make sure the power cord is firmly connected to both the printer and the power adaptor. 

An LED on the power supply will be lit if the power cord is working.

•  If you are using a power strip, check that the power strip is turned on. Or, plug the printer 

directly into a power outlet.

•  Test the power outlet to make sure that is working. Plug in another appliance that you 

know works, and see if it has power. If not, there may be a problem with the power outlet.

•  If you plugged the printer into a switched outlet,  check that the outlet is turned on. 

2.  Turn off the printer, and then unplug the power cord. Plug the power cord back in, and then 

press the   button to turn on the printer. 

3.  Take care not to press the   button too quickly. Press it only once. It might take a few minutes 

for the printer to turn on, so if you press the   button more than once, you might be turning 
off the printer.

4.  If you have completed all the above steps, but are still having a problem, contact HP support 

for service. Go to 

.

If you are unable 

to print...

Make sure that your HP Photosmart is set as the 
default printer.

 To do this:

•  On the Windows taskbar, click Start.
•  Then click Control Panel.
•  Then open: 

•  Devices and Printers (Windows 7)
•  Printers (Vista)
•  Printers and Faxes (XP)

Look for your printer to see if it has a check 
mark in a circle next to it. If not, right-click the 
printer icon and choose “Set as default printer” 
from the menu.

If you still can’t print, or if the Windows 
software installation failed:
1.  Remove the CD from your computer’s CD 

drive, and then disconnect the printer from 
the computer.

2.  Restart the computer.
3.  Temporarily disable any software firewall 

and close any anti-virus software. 

4.  Insert the printer software CD into the 

computer CD drive, then follow the 
onscreen instructions to install the printer 
software. Do not connect the USB cable 
until you are told to do so.

5.  After the installation finishes, restart the 

computer and any security software you 
disabled or closed.

If you are unable to print, uninstall and reinstall 
the software.
The uninstaller removes all the HP software 
components that are specific to this HP 
Photosmart. It does not remove any components 
that are shared by other printers or programs. 

To uninstall the software:
1.  Disconnect the printer from your computer.
2.  Open the Applications: Hewlett-Packard 

folder.

3.  Double-click HP Uninstaller

. Follow the 

onscreen instructions.

To install the software:
1.  Insert the CD into your computer’s CD 

drive.

2.  On the desktop, open the CD, then  

double-click HP Installer

. 

3.  Follow the onscreen instructions.

Mac

Windows

English