HP PSC 1500 Manuale Utente

Pagina di 96
6.
Launch 
Reinstall
.
7.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Mac computer
1.
Disconnect the HP All-in-One from your Mac.
2.
Double-click the 
Applications:
 
HP All-in-One Software
 folder.
3.
Double-click 
HP Uninstaller
.
Follow the onscreen instructions.
4.
After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
Note
It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5.
To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.
6.
On the desktop, open the CD-ROM and then double-click 
HP all-in-one installer
.
7.
Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
Operational troubleshooting 
The 
1500 series Troubleshooting
 section in the 
HP Image Zone Help
 contains
troubleshooting tips for some of the most common issues associated with your HP All-
in-One.
To access the troubleshooting information from a Windows computer, go to the
HP Director
 (or 
HP Solution Center
), click 
Help
, and then choose 
Troubleshooting
and Support
. Troubleshooting is also available through the Help button that appears
on some error messages.
To access troubleshooting information from Mac OS X v10.1.5 and later, click the
HP Image Zone
 icon in the Dock, select 
Help
 from the menu bar, choose 
HP Image
Zone Help
 from the 
Help
 menu, and then choose 
1500 series Troubleshooting
 in
the Help Viewer.
If you have Internet access, you can get help from the HP website at 
.
If prompted, choose your country/region, follow the prompts to select your product,
and then click one of the shopping links on the page.
The website also provides answers to frequently asked questions.
Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for your HP All-
in-One. For a list of recommended papers, see the onscreen 
HP Image Zone Help
, or
go to 
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the paper
tray. For more information, see 
.
Chapter 12
62
HP PSC 1500 All-in-One series
Troubleshooting
 information