HP qms 1660e Manuale Utente
Sources of
Support
QMS 1660E Print System Reference
A-4
QMS Customer Response Center (CRC)
The QMS Customer Response Center (CRC) is available M-F, 7:00
am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). You can
also fax questions to the CRC at (334) 633-3716 (US). Please indi-
cate whether you would like a faxed or a phoned reply.
am-6:00 pm, Central Standard Time, at (334) 633-4500 (US). You can
also fax questions to the CRC at (334) 633-3716 (US). Please indi-
cate whether you would like a faxed or a phoned reply.
If you call for assistance, have the following information ready so our
technicians can help you more quickly:
technicians can help you more quickly:
n
Your phone number, fax number, and shipping address
n
A description of the problem
n
The printer model and serial number
n
The type of host computer you are using
n
The type and version of operating system you are using
n
The interface you are using, and, if serial, the protocol
n
The application and version you are using
n
The emulation you are using
n
Your printer firmware version (listed on the status/start-up pages)
QMS National Service
The following numbers are valid in the US. To contact QMS in other
countries, see the list of world-wide offices in the following section.
countries, see the list of world-wide offices in the following section.
(800) 762-8894
Call for service information and maintenance pricing for
repair of all QMS printers and printers of various other
manufacturers.
repair of all QMS printers and printers of various other
manufacturers.
(800) 858-1597
On-Site Service and Depot Repair Information
7:00-7:00 pm, Central Standard Time
7:00-7:00 pm, Central Standard Time
(334) 633-4300
(x2530)
Spare Parts Ordering and Information