Canon bjc-70 Manuale Utente

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Troubleshooting
Chapter 8
Color Printing Problems
Problem
Cause
Solution
Printer prints only in
The BJC-70 driver may 
Verify that you selected the 
black (you are printing 
not be selected.
BJC-70 printer driver or 
from an application that
other compatible color
supports color printing 
printer driver.
but your output is 
black-ink only)
The printer driver may not 
Check that you selected a
be selecting color.
color option when you set up
the printer driver.
The Color BJ cartridge may 
Run a test print to make sure 
not be working properly.
the Color BJ cartridge and ink
tanks are firing correctly.
If the ink tank is empty,
replace it.
The print head unit may 
Clean the print head; 
need cleaning.
see page 101 for details.
Colors are broken or 
You may have paused the 
Make sure you did not set 
uneven
printer.
the printer off-line during the
print job.
The print mode may be 
If you are printing high 
inappropriate.
density graphics on plain
paper, set the print mode to
Coated Paper in the Windows
driver. If you are using 
MS-DOS, select Fine mode. 
If you are generating a thin 
To correct this, choose cyan, 
line with a nonprimary
yellow, or magenta instead.
color, your software may 
be telling the printer to 
place a color every other 
dot (white is in between).