Canon MP500 Manuale Di Servizio

 

Errors and warnings are displayed by the following ways:

 

1)  Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the 

LCD in text and by icon.

 

2)  In printing from a computer, warnings are displayed on the MP driver Status Monitor.

 

3)  Error codes are printed in the "operator call/service call error record" area in EEPROM information print.

 

   

<Buttons valid at an operator call error>

 

- ON/OFF button:

 

The machine is turned off.

 

- OK button:

 

After an error is cleared, the machine recovers. With some operator call errors, the error is automatically cleared 
when the error cause is corrected, so the OK button is not necessary to be pressed.

 

- Stop/Reset button:

 

The job at an operator call error is cancelled to clear the error.

 

   

2-1.  Operator Call Errors (by Alarm LED Blinking in Orange) 

Error

 

[Error code]

  

Message on the LCD

 

Solution

Remarks

No paper (ASF). [1000]

 

Auto sheet feeder.

 

There is no paper. Load paper 
and press [OK].

  

Set the paper in the ASF, and 
press the OK button.

 

 

No CD / DVD tray. 
[1001]

*1

 

There is no CD-R tray. Attach 
the tray and press [OK].

 

Set the CD / DVD tray, and press 
the OK button.

 

 

 

No paper in the front 
paper feed cassette. 
[1003]

 

Cassette.

 

There is no paper. Load paper 
and press [OK].

  

Set the paper in the cassette, and 
press the OK button.

 

No CD or DVD. [1002]

*1

  

Printable disc is not set. Correctly 
place a disc in the CD-R tray and 
press [OK].

 

Set a CD or DVD in the CD / 
DVD tray (which is ejected at 
error occurrence), and inset the 
CD / DVD tray in the proper 
position. Then, press the OK 
button. 

 

  

Paper jam. [1300]

 

The paper is jammed. Clear the 
paper and press [OK].

 

Remove the jammed paper, and 
press the OK button.

Error in  paper feeding 
from the ASF.

Paper jam in the rear 
guide. [1303]

 

Error in the duplex 
printing unit.

Paper jam in the under 
guide. [1304]

 

Error in paper feeding 
from the cassette.

Front door close error. 
[1250]

 

Paper output tray is closed. Press 
the lower left button to open the 
paper output tray.

 

Open the paper output tray.

The error is indicated if 
the paper output tray is 
closed at start of a print 
job, or while a print job 
is being performed.

No ink. [1600]

 

Ink has run out. Replace the ink 
tank and close the cover.

 

Replace the empty ink tank(s), or 
press the OK button.

Pressing the OK button 
will clear the error 
without ink tank 
replacement, however, 
ink may run out during 
printing.

Ink tank not installed. 

 

 

Install the applicable ink tank(s) 

  

1-5

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