SMART Technologies board d600 Manuale Utente

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CHAPTER 5 – TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE 
WHITEBOARD
Resetting Your Interactive Whiteboard
If your interactive whiteboard behaves erratically or becomes unresponsive, possibly 
because of an electrostatic discharge, a power fade or interruption or some other 
event, you might be able to restore normal operation by resetting your interactive 
whiteboard.
Reset your interactive whiteboard by disconnecting and then reconnecting the USB 
cable, or by removing and replacing the power plug to the expansion module. This 
step turns the power off and back on, resetting all components of your product.
The Reset Button
The Reset button on the side of your interactive 
whiteboard’s controller module lets you reset 
the controller. The Reset button is recessed so 
that it can’t be triggered accidentally. Use the 
tip of a pen tray pen or another pointed object, 
such as a ball-point pen, to press this button. 
Press the Reset button if the controller module 
stops responding or is in the wrong mode. 
After you press the Reset button, the controller 
module resets and operates normally. 
NOTE
Pressing and holding the Reset button for 
longer than three seconds clears any 
saved 4- or 9-point orientation data from the controller module’s memory, and 
the alignment defaults to factory settings. Because 12- and 20-point orientation 
data is stored on your computer, however, this data is retained after a reset. 
See
 
Troubleshooting Using the Ready Light
If you experience a problem with your interactive whiteboard, troubleshoot it 
by using the Ready light, in conjunction with other observable symptoms and 
behaviors. Before you start troubleshooting, see The Ready Light on page 37 to 
locate the Ready light, and then familiarize yourself with its states during normal 
operation.
The following flowchart will help you to diagnose the issues and will direct you to the 
next stage in your troubleshooting process. 
Reset Button