Pitney Bowes DM1000 Manuale Utente

Refill operation fails 

when IntelliLink® 

Control Center is on 

or off the mailing 

system 

Phone line is not connected to an 

analog line or is loose.

Reconnect the phone line to the back of the 

IntelliLink® Control Center. 

Phone cord is damaged.

Check phone cord for damage (cuts or crimps) 

and replace if necessary. 

Problem with the phone line.

Test the main phone outlet and repair if neces-

sary.

You are using the wrong Postage 

By Phone® Meter Payment Sys-

tem telephone number. 

Contact the Help Desk for correct number. 

Refer to the Pitney Bowes Contact Information 
List 

in this guide for the phone number of the 

Help Desk. The Help Desk may also provide 

you with a local number to use for Postage By 

Phone® System. 

To change the Postage By Phone® System 

number, refer to Phone/Network Set Up: PB 
Phone # 

section in Chapter 5

of this guide. 

Refill amount exceeds the funds 

in your account.

Check your account balance. Refer to the sec-

tion Checking Your Postage By Phone® Meter 
Payment System Account

 in Chapter 6 of this 

guide. 

Internal problem with the 

IntelliLink® Control Center.

Contact the Help Desk for correct number. 

Refer to the Pitney Bowes Contact Information 
List 

in this guide for the phone number of the 

Help Desk.