Pitney Bowes DM1000 Manuale Utente

The Pitney Bowes solution for Electronic Return Receipt (ERR) may 

include the option to use a Reference Number that can tie the USPS Track-

ing Number to an internal tracking number your organization assigns to a 

client or matter. By using this Reference Number, you’ll be able to look up 

tracking numbers on the Internet, and relate that piece of mail to a specific 

client.
Pitney Bowes provides a Reference Label Application to support you with 

processing mail using the Reference Number. This includes the ability to 

print a barcode label (in the standard 3 of 9 format) that can be applied to 

the mail piece for customer reference tracking for Electronic Return 

Receipt. The label includes the 5-digit destination ZIP Code required by the 

USPS, which eliminates the steps required to enter this information manu-

ally into the DM Series™ mailing system. The Reference Number can be 

up to 14 alphanumeric characters in length.
This information can be easily scanned into the mailing machine during 

mail processing, saving valuable time in entering the data manually. Also, 

you can access delivery information from www.pb.com at “My Account.” 

Using this site, you can search records using your unique customer refer-

ence number or the USPS tracking number from the Green Label.

1. Weigh the envelope/package. Place the mail piece on the attached 

scale or process using the mailing machine in the WOW® mode.

2. Select class: Select the class of mail, for example, First Class or Priority 

Mail.

3. Select services:

a. Select E-Certified as the service for mail.

b. Select E-Ret Receipt.

c. Press Enter.

4. Enter the destination ZIP Code:

a. Scan or manually type the 5-digit destination ZIP Code.

b. Press Enter. (This step is not required if the system is set to auto-

enter.)

5. Enter the USPS tracking barcode number.

•

You will not be prompted to enter the Customer Reference Number if 

you scanned a combined barcode when entering the destination ZIP 

Code. 

•

If you use labels supplied by Pitney Bowes, be sure to use the correct 

label for the selected service, in this case E-Certified (dark green) 

labels. If the control panel display shows the next number in the barcode 

sequence, enter the last digit to accept it as long as it matches the num-

ber on your next label; or scan or manually type in the 22-digit barcode 

number from the label you’re using.

•

If the control panel does not show the next number in the barcode 

sequence, it shows the next number in the barcode sequence MINUS 

the check digit (last digit). You must enter the check digit.