Polycom cx400 Manuale Utente

Pagina di 42
User Guide Polycom CX400 Cordless Phone
3 - 6
Audio
Symptom
Problem
Corrective Action
There is no audio on the 
Polycom CX400 handset 
earpiece.
Your Microsoft Office 
Communication Server 2007 
account may not be configured 
correctly.
Contact your system administrator to 
ensure your account is configured in 
Enterprise Voice mode.
There is no audio on the 
headset.
The headset is not properly 
connected or turned on. Volume 
may be set too low.
Ensure that the headset is properly 
connected. Ensure that the headset 
amplifier (if required for your headset) is 
turned on and/or the volume is correctly 
adjusted).
Pressing the Speakerphone key 
has no effect. The sound still 
comes out of the handset 
earpiece.
The Audio settings in your 
Microsoft Office Communicator 
2007 client are not correct.
Adjust the audio settings in Microsoft 
Office Communicator 2007 to ensure that 
speaker audio is directed to your 
computer’s speakers. For more 
information, refer to 
 on page 
.
The handset does not ring when 
a call arrives. The ringing sound 
may actually be coming through 
the handset's earpiece, but is too 
quiet to hear easily.
Normally, ringing sounds are 
directed to the computer’s 
speakers, but the audio settings 
in Microsoft Office 
Communicator are not set 
correctly.
Adjust the audio settings in Microsoft 
Office Communicator 2007 to ensure that 
speaker audio for general computer 
sounds is directed to your computer’s 
speakers. For more information, refer to 
 on page 
.
You can no longer hear general 
PC sounds through your PC's 
speakers. All computer sounds 
now seem to be directed to the 
handset’s earpiece
Normally, ringing sounds are 
directed to the computer’s 
speakers, but the audio settings 
in Microsoft Office 
Communicator are not set 
correctly.
Adjust the audio settings in Microsoft 
Office Communicator 2007 to ensure that 
speaker audio for general computer 
sounds is directed to your computer’s 
speakers. For more information, 
 on page 
.