Philips VOIP0211G Manuale Utente
15
EN
Problem
Tip
Is your PC on?
•
Switch on your PC
•
Activate your Internet connection
Your telephone does
not work
not work
•
Another softphone is used. Disable the other softphones than
the one you want to use.
No dialing tone
•
Check your telephone dial mode is on Tone dialing and NOT
on Pulse dialing
No dialing tone / no
ringing
ringing
•
Check your telephone is compatible with other than PSTN
line
•
Check your Internet provider does not block the VoIP
protocol. Contact your provider.
Caller ID not
displayed
displayed
•
Telephone with Caller ID PSTN is not compatible with VoIP
•
The VoIP software does not send proper information to the
telephone
Answer machine does
not work
not work
•
Traditional answering machine may not be compatible with
VoIP
Operator services do
not work
not work
•
Operator services (Call waiting, call transfer...) are linked to
softphone features
•
PSTN operator services may not be used
Troubleshooting