Hercules djconsole Manuale Utente

 

 

 

User Manual – 13/14 

Log onto our website (www.hercules.com) and check out the Support/Drivers section.  From 
there you will be able to access various elements (Frequently Asked Questions (FAQ), the latest 
versions of drivers and software) that may help to resolve your problem. 

If the problem persists you may also contact us by email via the website, taking care to provide 
the name of the product for which you require assistance, as well as a description of the problem 
and details regarding your configuration (motherboard, processor, operating system).  A 
telephone assistance service is also available (UK only) by dialing 020 7216 0047. 

 

Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the purchaser that this Hercules 
product will be free from material defects and manufacturing flaws for a period of two (2) years 
from the original date of purchase.  Should the product appear to be defective during the warranty 
period, immediately contact Hercules product support, who will indicate the procedure to follow.  
In the event that, following diagnosis, Hercules product support asks you to return the product, a 
return authorization number will be provided.  This number must be displayed on your return 
package, which must be sent with delivery prepaid.  Any package without a return authorization 
number will not be accepted and may result in extra fees for the sender. 

Within the context of this warranty, Guillemot commits solely that it will, at its option, repair or 
replace a product recognized as defective by Hercules product support.  Where authorized by 
applicable law, the full liability of Guillemot and its subsidiaries (including for indirect damages) is 
limited to the repair or replacement of the product.  The consumer’s legal rights with respect to 
legislation applicable to the sale of consumer goods are not affected by this warranty. 

This warranty shall not apply: (1) if the product has been modified, opened, altered, or has 
suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal 
wear, or any other cause not related to a material defect or manufacturing flaw; (2) if the product 
has not been returned complete (e.g.: manual, CD, cable, etc.) with its original packaging, a 
legible copy of the original receipt and suitably protected in the package; (3) to software not 
published by Guillemot, said software being subject to a specific warranty provided by its 
publisher. 

 

Log onto our website (www.hercules.com), click on Support/Drivers and click on Registration 
on the left-hand side of the screen.  Registering with us in this way will simplify the process if you 
ever need to contact our technical support team.