Kaspersky Lab Internet Security 2011, 5u, Box, UPG, DE/FR/IT KL1837XXEFR-SUI Manuale Utente
Codici prodotto
KL1837XXEFR-SUI
18
ADDITIONAL SOURCES OF INFORMATION
If you have any questions regarding selecting, purchasing, installing or using Kaspersky Internet Security, various
sources of information are available for your convenience. You can choose the most suitable information source,
depending on the question level of importance and urgency.
sources of information are available for your convenience. You can choose the most suitable information source,
depending on the question level of importance and urgency.
I
N THIS SECTION
:
Sources of information for independent research ............................................................................................................
Discussing Kaspersky Lab applications on the web forum ..............................................................................................
Contacting the Sales Department ...................................................................................................................................
Contacting the Documentation development group ........................................................................................................
S
OURCES OF INFORMATION FOR INDEPENDENT RESEARCH
Kaspersky Lab provides the following sources of information about the application:
application page on the Kaspersky Lab website;
application page on the Technical Support Service website (in the Knowledge Base);
FastTrack Support service page;
help system.
Application page on the Kaspersky Lab website
This page (
) provides you with general information on the
application, its features and options.
Application page on the Technical Support Service website (Knowledge Base)
On this page (
) you will find articles created by Technical Support Service
specialists.
These articles contain useful information, advice and FAQs on purchasing, installing and using the application. They
are sorted by subject, for example, Managing the product license, Configuring Update, or Eliminating operation
failures. The articles may provide answers to the questions that concern not only this application but other
Kaspersky Lab products as well. The articles may also contain news from the Technical Support Service.
are sorted by subject, for example, Managing the product license, Configuring Update, or Eliminating operation
failures. The articles may provide answers to the questions that concern not only this application but other
Kaspersky Lab products as well. The articles may also contain news from the Technical Support Service.
FastTrack Support service
On this service page, you can find the database of FAQs with answers regarding the application's operation. To use
this service, you need an Internet connection.
this service, you need an Internet connection.
To go to the service page, in the main application window, click the Support link and in the window that opens click
the FastTrack Support button.
the FastTrack Support button.