IDP Corp. Ltd. SMARTDUAL Manuale Utente

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4.2. Print quality

4.2.1. Small dots appear: Some parts of the card are

not printed or are printed with wrong colors.

When the surface of the card is stained with dirt:
After checking the card, change it to another card.
When the cleaning roller is stained with dirt:
Check the cleaning roller. If there is much dust, change the roller to
the new one.
Much dust in the printer:
Clean the inside of the printer with the cleaning kit.

4.2.2. Horizontal lines appear, because the areas are

not printed.

Inaccurate ribbon cartridge installation:
Check the ribbon cartridge installation whether the ribbon has
wrinkles.
When the printer head is stained with dirt:
Clean the printer head.
Damaged printer head surface:
Please contact I&A System Reseller for replacement.

4.2.3. The print is not clear, or is uneven.

Uneven or bad card surface:
Change the card.
Too high or low value of the depth of color:
Please contact I&A System Reseller. The default value of the depth
of color for your printer needs to be changed.
When the printer head is stained with dirt:
Clean the printer head.

4.2.4. The color of the printed image strays from its

place slightly.

Non-standard card:
Change to the standard card.
Uneven or bad card surface:
Change the card.
When the transfer roller or printing roller is stained with dirt:
Remove the dirt with the cleaning kit.
Worn-out printer:
Please contact I&A System Reseller.