System Planning Corporation GTLITEV3 Manuale Utente

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GlobalTrak ™ 
GT Lite Operation and Maintenance Manual 
 
9.4 Installation and Operational Troubleshooting 
 
Symptom 
Possible Cause 
Solution 
No GSM communication 
SIM card not installed or 
installed improperly 
Check SIM card installation 
 
SIM card not provisioned 
Contact GlobalTrak to ensure SIM 
card is properly provisioned 
 
Configuration disables GSM 
communication 
Check the Configuration file for 
errors and reload a correct file 
 
GT Lite set to wrong GSM 
frequency bands 
-Allow GT Lite to receive a GPS 
fix, then wait for next transmit 
attempt 
-Allow GT Lite to transmit 6 
times. 
 
No GSM signal available 
Test network strength with quad-
band phone.  If no network 
available, move installation where 
a stronger signal is available 
 
The GT Lite is damaged or 
otherwise faulty 
Replace the GT Lite 
GPS fix receive failed on 
installed device 
GPS Cold Fix never received 
prior to installation 
Remove GT Lite and place in area 
with clear line of sight to the sky 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  Prepared:  R. Straz 
Date: July 25, 2007 
 
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