Ingenico IMP3X2 Manuale Utente

iSMP-Companion

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90000 R11 000 04/1120

3.2.

Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It
is  strongly  advised  that  these  checks  are  performed  regularly  after  receipt.  You  should
check, for example: that the keypad is firmly in place; that there is no evidence of unusual
wires that have been connected to any ports on your terminal or associated equipment, the
chip card reader, or any other part of your terminal. Such checks would provide warning of
any  unauthorised  modifications  to  your  terminal,  and  other  suspicious  behaviour  of
individuals that have access to your terminal. Your terminal detects any “tampered state”.
In  this  state  the  terminal  will  repeatedly  flash  the  message”  Alert  Irruption!”  and  further
use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you
should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal is only granted to
staff that have been independently verified as being trustworthy.

CAUTION
NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure
that they are not being overlooked when entering their PIN Code.