Mitel Deutschland GmbH 68635RFP36U-01 Manuale Utente
SIP-DECT OM System Manual
310
IMPORTANT :
To address customer specific requirements, external applications (e.g.
3rd party software) can provide an addapted functionality of the user monitoring or
even more just by using OM AXI. This can be completed by the use of the XML
terminal interface.
In addition to the standard request, response and notification messages, the OMM generates alarm
triggers if a user becomes unavailable. The alarm triggers can be consumed by the OM IMA, OM
Locating or another application using OM AXI. If a user becomes available again, the OMM informs
about this status change by sending an additional alarm trigger.
triggers if a user becomes unavailable. The alarm triggers can be consumed by the OM IMA, OM
Locating or another application using OM AXI. If a user becomes available again, the OMM informs
about this status change by sending an additional alarm trigger.
The specific alarm trigger “LOC-ERR-USERSTATE” is defined for locating. This alarm trigger is
displayed in the OM Locating application with the
displayed in the OM Locating application with the
icon.
IMPORTANT :
The OM Locating application does not list users who are not locatable,
e.g. locating not enabled for the users or because they have no DECT phone
assigned. Therefore, the OM Locating application can no t handle the LOC-ERR-
USERSTATE with the escalation of the DECT phones assignment state (HAS).
7.29.2 STATUS ATTRIBUTES AND VALIDATION MECHANISMS
The combined user status (CUS) is the sum of the specific status information.
The CUS is calculated based on the flowing rules:
•
Specific states which are set to “Unknown” are ignored.
•
CUS is set to “Available” if none of the specific states is set to “Warning”, “Unavailable” or “Escalated”.
•
CUS is set to “Warning” if at least one of the specific states is set to “Warning” and none of the other
states is set to “Unavailable” or “Escalated”.
•
CUS is set to “Unavailable” if at least one of the specific states is set to “Unavailable” and none of the
other states is set to “Escalated”.
•
CUS is set to “Escalated” if at least one of the specific states is set to “Escalated”.
The status “Unavailable” is changed to “Escalated” after the escalation timeout has elapsed and an
alarm trigger has been generated.
alarm trigger has been generated.
7.29.2.1 Handset Assignment Status (HAS)
A DECT phone must be assigned to the user otherwise the status is “Unavailable”.
A DECT phone must be assigned to the user otherwise the status is “Unavailable”.
Fixed user device relation
A DECT phone can be assigned permanently to a user (fixed user device relation). Then the status is
always “available”.
A DECT phone can be assigned permanently to a user (fixed user device relation). Then the status is
always “available”.