Netgear 07300073 Manuale Utente

Pagina di 58
4-1
v1.0, December 2007
Chapter 4 Troubleshooting
This chapter provides information about troubleshooting your RangeMax Dual Band Wireless-N 
USB Adapter WNDA3100. For information about connecting to wireless networks and the 
Internet, see 
Troubleshooting Tips
Use the following information to solve common problems you may encounter. Also, refer to the 
knowledge base on the NETGEAR website at 
.
Table 4-1.  Troubleshooting Tips
Problem
Action
The LED is not lit.
The WNDA3100 is not connected to the USB port correctly or 
the WNDA3100 software is not loaded. 
• Remove and reinsert the WNDA3100.
• Check the Windows device manager to see if the 
WNDA3100 is recognized and enabled. Reload the 
WNDA3100 software, if necessary.
• Try to install the WNDA3100 in a different USB slot on your 
system if one is available.
The LED blinks, but the WNDA3100 is not 
connected to an access point.
The WNDA3100 is trying to connect to an access point, but 
cannot connect. 
• The access point might not be powered on. 
• The access point and the WNDA3100 are not configured 
with the same wireless parameters. Check the SSID and 
wireless security settings.
I cannot connect to an access point. 
The access point is available, and there is 
good signal strength.
• If the access point is WPA-PSK protected, you need the 
correct WPA-PSK passphrase. Otherwise, the WNDA3100 
is still connected to the previous access point, and you 
cannot change to the WPA-PSK access point.
• If the access point is WEP protected (either 64- or 128- bit 
encryption), you are prompted to enter the WEP encryption 
security information.