ZTE Corporation G650 Manuale Utente
ZTE G650/G651/G420/G120 GoTa Digital Trunking Phone User Manual
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11.4 Troubleshooting
Symptoms
Possible Causes
Solutions
Inadequate battery
capacity
Charge the battery
Power-on
Failure
Failure
Poor battery contact
Re-install the battery
Auto Power-off
Seriously poor battery
capacity
Recharge the battery
Deceasing of battery
performance
performance
Replace the battery
Inadequate
Standby Time
Standby Time
Poor network signal
Power off as network
signal is poor
signal is poor
Poor network signal
Move to other places
Network
Connection
Failure
Connection
Failure
Out of the service area
Confirm whether it is
in the CDMA network
service area
in the CDMA network
service area
Service unavailable
Contact the operators
PTT Call Failure
Network disconnected
Refer to “Network
Connection Failure”
Connection Failure”
Call drop during
a call
a call
Poor network signal
Move to other places
No ring for a
incoming call
incoming call
The phone is set to
Silence, or the ring
volume is set to 0
volume is set to 0
Enter Profiles and
change the mode; or
check the ring volume
check the ring volume
Prompt to input
PUK
PUK
R-UIM card is locked
due to successive
due to successive
inputting false PIN
code for three times
code for three times
Contact the operators
If the problems cannot be solved after the above handling, you may contact our
customer service personnel, or feed back your information directly by sending
emails to zte_mobile@zte.com.cn. We will reply to you as soon as possible.
customer service personnel, or feed back your information directly by sending
emails to zte_mobile@zte.com.cn. We will reply to you as soon as possible.