ZTE Corporation ZTEAC570 Manuale Utente

 

39

4 FAQ & Answers 

When you meet the following problems in service, please refer to the following 
answers to solve it. If the problems still exist, please contact with your suppliers. 
 

Problem Description 

Possible Causes Problem 

Solving 

The system can 

not run the installation 
program automatically 

The system 

configuration is not 
suitable for the auto-run. 

Open the visual disc of 
the modem program and 
start the autorun.exe. If 
you have installed the 
other version of 
installation program 
please uninstall it firstly. 

After the full 
installation, the 
system doesn’t install 
the driver program 
properly. 

The system 
configuration is not 
suitable for the auto-run. 

Please install the 

driver program manually. 
The driver program can 
be found in the 
installation address, e.g. 
C:\Program Files\ZTE 
Mobile 
Connection\drivers 

After the modem 

is plugged in, the UI 
program doesn’t run 
automatically. 

The system 
configuration is not 
proper. 

Please open the UI 

program manually. You 
can find it in the Start 
–Program menu or the 
desktop interface. 

After restarted the 
computer, there is no 
signal. 

 

1. The position of the 
USB modem inner 
antenna is unfitting. 

1．Adjust the angle and 
position of the USB 
modem.