ZTE Corporation ZTEMF335 Manuale Utente

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4 FAQ & Answers 
If you experience any problems with your data card please check the 
FAQ section below. If the problems still exists consult your service 
provider or ring the customer service number on the warranty card. 
 
If the card or the software are not responding first switch the card off line, 
then remove and re-insert your card, close and restart the software 
application. Finally try rebooting the PC. 
 
 
Description Possible 
reasons 
Solution 
You are in an area where 
there is no network 
coverage. 
Move location until you 
get better reception. 
The data card isn’t inserted 
properly. 
Pull out and insert the 
data card again. 
After 
restarting the 
PC, there is 
still no signal. 
The SIM/USIM card isn’t 
inserted correctly, eg 
upside-down or reversed. 
Insert the SIM/USIM 
card correctly. 
The installation program 
did not install properly. 
Run the installation 
program first, then insert 
the data card. Run Setup 
from the CD and choose 
‘Repair’ then re-insert 
the data card. 
During 
installation 
the PC does 
not find the 
data card. 
The data card isn’t inserted 
correctly. 
Restart the computer, 
and insert the data card 
again. 
The SMS centre number 
isn’t correct. 
Check with your service 
provider and re-enter the 
number or restore 
factory defaults. 
Message 
send fails. 
 
The network is busy or is 
down for other reasons. 
Try again later.