ZTE Corporation ZTEWP850 Manuale Utente

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Confidential and Proprietary Information of ZTE CORPORATION 19
C h a p t e r 
  16
 
Troubleshooting 
If your phone appears following phenomenon in the process of operation, please read following relative 
information at first. If the problems still can not be solved, please contact the distributor or service 
provider. 
Problem Check 
Point 
When switching on the phone, it prompts “Enter 
phone password”. 
Enter phone code you set already to unlock the 
phone. 
Incorrect display of system time. 
Check whether the system signal is too weak. 
No corresponding response when press the phone 
keys (after several attempts). 
Restart the phone. 
No display on screen when disconnect external 
power supply. 
Check whether the battery has electricity or it is 
damaged, or restart the phone. 
There is incoming call, but no prompt ring tone. 
Check the silent mode and the volume of ring 
tone. 
There is no prompt tone when the alarm clock 
has reached the time. 
Check whether the alarm clock is enabled or not. 
Cannot send short message. 
Check the network condition. 
Other abnormal phenomenon. 
Please first refer to user guide, then check 
whether the power is connected correctly or not, 
if there is no problem, please restart the phone.