ZTE Corporation ZXV10P802 Manuale Utente

Pagina di 93
 
52 
Each line has a separate voicemail account. Each account requires a 
voicemail portal number to be configured in the “voicemail user id” 
field. 
To check which line account has a message 1) press the message 
button (this always checks the primary account), 2) check each line for 
stutter tone or 3) check missed calls using the menu. 
Shared Call Appearance (SCA) 
The ZXV10 P802 phone supports shared call appearance by Broadsoft 
standard. This feature allows members of the SCA group to shared SIP lines 
and provides status monitoring (idle, active, progressing, hold) of the shared 
line. When there is an incoming call designated for the SCA group, all of the 
members of the group will be notified of an incoming call and will be able to 
answer the call from the phone with the SCA extension registered. 
All the users that belong to the same SCA group will be notified by visual 
indicator when a user seizes the line and places an outgoing call, and all the 
users of this group will not be able to seize the line until the line goes back to 
an idle state or when the call is placed on hold. (With the exception of when 
multiple call appearances are enabled on the server side) 
In the middle of the conversation, there are two types of hold: Public Hold and 
Private Hold. When a member of the group places the call on public hold, the 
other users of the SCA group will be notified of this by the red-flashing button 
and they will be able to resume the call from their phone by pressing the line 
button. However, if this call is placed on private-hold, no other member of the 
SCA group will be able to resume that call.   
To enable shared call appearance, the user would need to register the shared 
line account on one of the accounts on the phone. In addition, they would need 
to navigate to “Settings”->”Basic Settings” on the web GUI and set the line to 
“Shared Line” with the corresponding account. If the user requires more shared 
call appearances, the user can configure multiple line buttons to be “shared 
line” buttons associated with the account.   
Call Features 
The ZXV10 P802 supports traditional and advanced telephony features 
including caller ID, caller ID w/name, call forward/transfer/park/hold as well as 
intercom/paging. 
Table 10:    ZXV10 P802 Call Features