Hop-On Wireless Inc. HPN1800 Manuale Utente
APPENDIX I : TROUBLESHOOT
TROUBLE POSSIBLE
REASONS
Unable to switch on your
phone
1. Is the battery charged?
2. Is the battery installed properly?
Unable to charge battery
1. Is the charger connected properly?
2. Is the battery usable? The battery performance
diminishes after several years’ use.
3. Is the battery overly discharged? The handset
comes into a slow charging mode after
connected to the charger. The handset
normally can be charged hours later
depending on the degree of discharging.
Network lost
1. The signal might be too weak. There may be
some radio interference. Check the signal
indicator for vertical line.
2. Is the SIM card located correctly? Is it
damaged in any ways? (If damaged, please
call our network supplier for replacement.)
Fail to preset function
1. Does your network supplier support this
function?
Unable to make calls
1. Are you registered in the network? Check the
screen display for the name of your network
supplier.
2. Is Call Barring enabled?
3. Have you paid your charges?
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