Hop-On Wireless Inc. HPN1800 Manuale Utente

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APPENDIX I : TROUBLESHOOT 
 
 
TROUBLE POSSIBLE 
REASONS 
Unable to switch on your 
phone 
1.  Is the battery charged? 
2.  Is the battery installed properly? 
Unable to charge battery 
1.  Is the charger connected properly? 
2.  Is the battery usable? The battery performance 
diminishes after several years’ use. 
3.  Is the battery overly discharged? The handset 
comes into a slow charging mode after 
connected to the charger. The handset 
normally can be charged hours later 
depending on the degree of discharging. 
Network lost 
1.  The signal might be too weak. There may be 
some radio interference. Check the signal 
indicator for vertical line. 
2.  Is the SIM card located correctly? Is it 
damaged in any ways? (If damaged, please 
call our network supplier for replacement.) 
Fail to preset function 
1.  Does  your  network  supplier  support  this 
function? 
Unable to make calls 
1.  Are you registered in the network? Check the 
screen display for the name of your network 
supplier. 
2.  Is Call Barring enabled? 
3.  Have you paid your charges? 
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