ASUSTeK Computer Inc CFTA1 Manuale Utente
53
Troubleshooting and
Support
Support
A
Motion Computing products are thoroughly tested for performance and quality, but
occasionally problems still occur. If you do not find the information you are looking for in
this section, go to the Motion Computing support page at
.
Troubleshooting
Use the information in this section to identify and resolve common issues. If an issue has
more than one potential cause, the most common cause is listed first.
Power
The computer does not turn on
•
The C5 might not be plugged in or the battery might be depleted. Plug the unit in to AC
power.
power.
The computer does not shut down
•
An application might have stopped responding. Use Task Manager to manually stop the
application. (Press the Windows Security button and tap the Task Manager button.) For
more information, open Windows Help and Support and search for “task manager”. You
can also hold the power switch for five seconds to force the computer to shut down.
application. (Press the Windows Security button and tap the Task Manager button.) For
more information, open Windows Help and Support and search for “task manager”. You
can also hold the power switch for five seconds to force the computer to shut down.
The computer will not enter Hibernation mode.
•
Hibernation might not be enabled. Use Motion Dashboard to enable Hibernation. See
“Using Hibernate” on page 28.
“Using Hibernate” on page 28.
The computer does not return from Hibernation while on battery power
•
The battery might be depleted. Plug the unit in to AC power.