Honeywell International Inc. VM3WLANA Manuale Utente

www.honeywellaidc.com

 and select Support > Contact Service and Repair to see 

your region’s instructions on how to obtain a Return Material Authorization number (RMA #).  You should do this prior to return-
ing the product.

If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below:

Knowledge Base: 

www.hsmknowledgebase.com

Our Knowledge Base provides thousands of immediate solutions.  If the Knowledge Base cannot help, our Technical Support 
Portal (see below) provides an easy way to report your problem or ask your question.

www.hsmsupportportal.com

The Technical Support Portal not only allows you to report your problem, but it also provides immediate solutions to your techni-
cal issues by searching our Knowledge Base.  With the Portal, you can submit and track your questions online and send and 
receive attachments.

Web form: 

www.hsmcontactsupport.com

You can contact our technical support team directly by filling out our online support form.  Enter your contact details and the 
description of the question/problem.

Telephone: 

www.honeywellaidc.com/locations

For our latest contact information, please check our website at the link above.

Honeywell International Inc.  (“HII”) warrants its products to be free from defects in materials and workmanship and to conform 
to HII’s published specifications applicable to the products purchased at the time of shipment.  This warranty does not cover any 
HII product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to follow the proper 
maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or 
other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-
static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the prod-
uct by anyone other than HII or its authorized representatives.  

This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase 
(“Warranty Period”).  Any defective product must be returned (at purchaser’s expense) during the Warranty Period to HII factory 
or authorized service center for inspection.  No product will be accepted by HII without a Return Materials Authorization, which 
may be obtained by contacting HII.  In the event that the product is returned to HII or its authorized service center within the 
Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship, 
HII, at its sole option, will either repair or replace the product without charge, except for return shipping to HII.  

EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL 
OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT 
LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR 
NON-INFRINGEMENT.  

HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE 
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS.  IN NO EVENT 
SHALL HII BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY 
LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY 
ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT 
PAID TO HII FOR THE PRODUCT.  THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT 
EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES.  SOME 
STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.