Lexmark International Inc 5056 Manuale Utente

Pagina di 161
Solving print quality problems
154
Troubleshooting
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Solving print quality problems
To help isolate print quality problems, print the Print Quality Test Pages.
1
Turn the printer off.
2
Press 
 and 
. Hold them while you turn the printer on, and until the 
Performing Self 
Test
 message appears.
Config Menu
.appears.
3
Press  
until  
Prt Quality Pgs
 appears, and then press
.
The pages are formatted. The 
Printing Quality Test Pages 
message appears, then the 
pages print. The message remains on the operator panel until all the pages print.
After the Print Quality Test Pages print, to exit the Config Menu:
4
Press  
until 
 
Exit Config Menu
 appears, and then press
 to complete the 
procedure.
The information in the following table may help you solve print quality problems. If these suggestions 
still do not correct the problem, call for service. You may have a printer part that requires adjustment 
or replacement.
Problem
Action
Print is too light. 
• The toner may be low. To utilize the remaining toner, remove the cartridge by 
gripping the handles with both hands. With the cartridge arrows pointing 
downward, shake the print cartridge back and forth. Reinstall the cartridge 
and then press 
.
• Change the Toner Darkness setting in the Quality Menu.
• If you are printing on an uneven print surface, change the Paper Weight and 
Paper Texture settings in the Paper Menu.
• Verify the correct print media is being used.
Toner smears or print 
comes off the page.
• If you are printing on an uneven print surface, change the Paper Weight and 
Paper Texture settings in the Paper Menu.
• Verify the print media is within the printer specifications. See 
for more details.
If the problem continues, contact the Lexmark Customer Support Center at
1-859-232-3000 or http://support.lexmark.com.
If the problem continues, turn the printer off and contact the place you bought 
your printer.