Chamberlain Wireless Products Inc. TIU2 Manuale Utente
TROUBLESHOOTING AND FREQUENTLY ASKED QUESTIONS CONT.
I dial **, but it won't accept the rest of the command
Check the line and phone connections.
The telephone doesn't ring when someone presses "CALL"
I hear a buzzing or I fail to connect when answering a call
Only the first couple of words from the caller are heard
Only the first couple of words from the caller are heard
Lower the GAP Microphone Sensitivity (See the GAP Product Manual).
A. If the “active” light of the OTIU-EX flashes after the “CALL” button is pressed, check the phone connections.
B. If the “active” light of the OTIU-EX does not flash after the “CALL” button is pressed, See Section 2 – Activation.
B. If the “active” light of the OTIU-EX does not flash after the “CALL” button is pressed, See Section 2 – Activation.
Move the OTIU-EX as far away from the phone and/or computer, as you can. You can also try changing the channel of
the telephone if possible and/or the channel on the GAP (See the GAP Product Manual).
the telephone if possible and/or the channel on the GAP (See the GAP Product Manual).
One year limited WARRANTY
International Electronics Inc. (IEI) warrants this product to be free of defects in materials and workmanship, for one year. For a period of ONE
YEAR following purchase, IEI will repair or replace the product free of charge, including parts, labor, return shipping to you, and handling.
After the initial one year of operation, the limited lifetime warranty will cover parts, labor, and return shipping to you, with a minimal handling
charge specific to the product, as listed below:
YEAR following purchase, IEI will repair or replace the product free of charge, including parts, labor, return shipping to you, and handling.
After the initial one year of operation, the limited lifetime warranty will cover parts, labor, and return shipping to you, with a minimal handling
charge specific to the product, as listed below:
Oracle Outdoor Telephone Interface: $75.00
INSTALLER: If you have installation questions, please contact your Distributor.
CONSUMER BEFORE INSTALL: If you have questions, please contact your Installer.
CONSUMER AFTER INSTALL: If you have operation questions or are in need of warranty service, please contact our Product Support
department by email at techsupp@nwlink.com or call 360-254-1564 Tuesday-Friday 7-5 Pacific Time. If the issue is not resolvable, a
manufacturer’s warranty repair order may be issued. To have the product(s) sent for warranty service. A Return Authorization number will be
issued for warranty service, which must be put on the outside of the package, to be received and handled properly. Packages for warranty
service may be sent to the following address. Packages with no RA# may not be accepted.
CONSUMER BEFORE INSTALL: If you have questions, please contact your Installer.
CONSUMER AFTER INSTALL: If you have operation questions or are in need of warranty service, please contact our Product Support
department by email at techsupp@nwlink.com or call 360-254-1564 Tuesday-Friday 7-5 Pacific Time. If the issue is not resolvable, a
manufacturer’s warranty repair order may be issued. To have the product(s) sent for warranty service. A Return Authorization number will be
issued for warranty service, which must be put on the outside of the package, to be received and handled properly. Packages for warranty
service may be sent to the following address. Packages with no RA# may not be accepted.
IEI
5913C NE 127th AVE, Suite 800
Vancouver, WA 98682
Please include a note describing the problem that you are having and a copy of your original sales receipt (within the first year). If the warranty
service is outside the first year, please include a check made out to IEI, based on the list of handling fees, shown above. Please note that you
may need to send multiple units for warranty service, testing, and upgrading, though only the applicable fee for handling the failed unit(s) will be
charged.
Please allow 2-4 weeks for service and return shipping. If an EXPEDITED repair/replacement is requested, a 100% surcharge applies. In this
case, please write EXPEDITED after the RA number. IEI will attempt to return expedited repair orders within one week, except during holidays.
All repairs or replacements are at the discretion of the Manufacturer. This warranty excludes items that have been abused, altered, incorrectly
installed, or repaired by an unauthorized person. Changes or modifications not expressly approved by the Manufacturer could void the user’s
authority to operate the equipment. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s authority to operate the equipment. This warranty is limited to the product only. No
consequential damages are covered.
service is outside the first year, please include a check made out to IEI, based on the list of handling fees, shown above. Please note that you
may need to send multiple units for warranty service, testing, and upgrading, though only the applicable fee for handling the failed unit(s) will be
charged.
Please allow 2-4 weeks for service and return shipping. If an EXPEDITED repair/replacement is requested, a 100% surcharge applies. In this
case, please write EXPEDITED after the RA number. IEI will attempt to return expedited repair orders within one week, except during holidays.
All repairs or replacements are at the discretion of the Manufacturer. This warranty excludes items that have been abused, altered, incorrectly
installed, or repaired by an unauthorized person. Changes or modifications not expressly approved by the Manufacturer could void the user’s
authority to operate the equipment. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s authority to operate the equipment. This warranty is limited to the product only. No
consequential damages are covered.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
International Electronics, Inc.
FCC ID: JLFTIU2
Country Of Origin: USA