Wi Lan Inc EB03 Manuale Utente

 

Distributor Technical Support

 

 JUL 2001 Rev 03

 

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Distributors may contact Wi-LAN’s Technical Assistance Center (TAC) for technical support on Wi-LAN 
products. When requesting support, please have the following information available:

 • Description of the problem

 • Configuration of the system, including equipment models, versions and serial numbers.

 • Antenna type and transmission cable lengths

 • Site information, including possible RF path problems (trees, buildings, other RF equipment in the 

area)

 • Configuration of units (base, remote, channels used, etc.) and Link Monitor statistics

Contact Wi-LAN’s Technical Assistance Center at the numbers listed below.

 

To obtain information regarding Wi-LAN products, contact the Wi-LAN distributor in your region, call
1-800-258-6876 to speak with a Wi-LAN sales representative or visit our web site at www.wi-lan.com.

 

Canada and USA

Call toll free: 1-866-702-3375
Business hours: 7:30 a.m. to 4:30 p.m. Mountain Standard Time (GMT-7:00)

International

Call: 1-403-204-2767
Business hours: 7:30 a.m. to 4:30 p.m. Mountain Standard Time (GMT-7:00)

All locations

Send an e-mail message to: 
techsupport@wi-lan.com

 

Rev 1

SEP 2000

Initial release of manual.

Rev 2

DEC 2000

Major stuctural, text formatting, and software changes to manual.

Rev 3

JUL 2001

Product name change to AWE, Rev 2 version of manual, added features.