VTech Telecommunications Ltd 80-9875-00 Manuale Utente
Appendix
109
Troubleshooting
System does not record messages.
• Make sure the answering system is on. ANS ON should show on the
handset and the /ANS ON/OFF light on the telephone base should
be on.
be on.
• Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail (pages 81). To
determine how many rings activate your voicemail, contact your telephone
service provider.
that your answering system answers before your voicemail (pages 81). To
determine how many rings activate your voicemail, contact your telephone
service provider.
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System announces, “Time and day not set.”
• You need to reset the system clock (page 15 or page 26).
• You need to reset the system clock (page 15 or page 26).
Outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the handset or the telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and
show on the screens, and I don’t know why.
• Your telephone has both a built-in answering system and voicemail
indicator. If New voicemail and
appear on the screens, then your
telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
that you have a voicemail message waiting for you to retrieve from them.
Contact your telephone service provider for more information on how to
access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indicator. They are independent features and each alerts you to new
messages differently (page 85). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
messages differently (page 85). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider
for more information on how to access your voicemail.
I’ve set my LCD language to Spanish or French and I don’t know how to
change it back to English.
change it back to English.
• Press MENU/
SELECT
once on your handset or base. Then, on the handset
or base enter 364#. You hear a confirmation tone.
•
•