ADC Telecommunications Inc. DVICSRIU800 Manuale Utente
ADCP-75-114 • Issue C • June 2001
Page 25
5 CUSTOMER INFORMATION AND ASSISTANCE
For
customers wanting information on ADC products or help in using them, ADC offers the
services
listed below. To obtain any of these services by telephone, first dial the central ADC
telephone
number, then dial the extension provided below.
The
central number for calls originating in the U.S.A. or Canada is 1-800-366-3891. For calls
originating
outside the U.S.A. or Canada, dial country code “1” then dial 952-946-3000.
Sales
Assistance
Extension
63000
•
Quotation Proposals
•
Ordering and Delivery
•
General Product Information
Systems
Integration
Extension
63000
•
Complete Solutions (from Concept to Installation)
•
Network Design and Integration Testing
•
System Turn-Up and Testing
•
Network Monitoring (Upstream or Downstream)
•
Power Monitoring and Remote Surveillance
•
Service/Maintenance Agreements
•
Systems Operation
BCG
Technical Assistance Center
Extension
63475
E-Mail:
bcg_tac@adc.com
•
Technical Information
•
System/Network Configuration
•
Product Specification and Application
•
Training (Product-Specific)
•
Installation and Operation Assistance
•
Troubleshooting and Repair
Product
Return Department
Extension
63748
E-Mail:
repair&return@adc.com
•
ADC Return Authorization number and instructions must
be
obtained before returning products.
Product
information may also be obtained using the ADC web site at www.adc.com or by
writing
ADC Telecommunications, Inc., P.O. Box 1101, Minneapolis, MN 55440-1101, U.S.A.
Contents
herein are current as of the date of publication. ADC reserves the right to change the contents without prior notice. In no
event
shall ADC be liable for any damages resulting from loss of data, loss of use, or loss of profits and ADC further
disclaims
any and all liability for indirect, incidental, special, consequential or other similar damages. This disclaimer of
liability
applies to all products, publications and services during and after the warranty period.
This
publication may be verified at any time by contacting ADC’s Technical Assistance Center at 1-800-366-3891, extension 63475
(in
U.S.A. or Canada) or 952-946-3475 (outside U.S.A. and Canada), or by e-mail to bcg_tac@adc.com.
©
2001, ADC Telecommunications, Inc.
All
Rights Reserved
Printed
Printed
in U.S.A.