ATELIER HAUTE COMMUNICATION SAS TH04M Manuale Utente
English
English
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Subject to the terms of the warranty herein, the manufacturer warrants to the end user that TAG Heuer
mobile products are free from design defects under normal use for a period of two (2) years from the initial
purchase date and one (1) year for the accessories.
The International Warranty does not cover any abnormal use at incoming inspection, including but not
limited to:
- Product has been dismounted by the user or by an unauthorized person.
- Product has been connected to non-recommended accessories such as other type or charger.
- Product has been voluntarily degraded or used out of the recommended rules for product startup or usage
mobile products are free from design defects under normal use for a period of two (2) years from the initial
purchase date and one (1) year for the accessories.
The International Warranty does not cover any abnormal use at incoming inspection, including but not
limited to:
- Product has been dismounted by the user or by an unauthorized person.
- Product has been connected to non-recommended accessories such as other type or charger.
- Product has been voluntarily degraded or used out of the recommended rules for product startup or usage
such as wrong plug-in or product has been exposed to extra voltage or electrical discharges, wrong SIM
insertion leading to degradation of phone SIM interface, important shocks, drops or abnormal mechanical
stress leading to major degradation of product housing, electro-mechanical components such as the
display (LCD), camera, camera sliding mechanism, battery door mechanism.
insertion leading to degradation of phone SIM interface, important shocks, drops or abnormal mechanical
stress leading to major degradation of product housing, electro-mechanical components such as the
display (LCD), camera, camera sliding mechanism, battery door mechanism.
- Product has been abnormally exposed to water or other chemical substances (presence of corrosion,
humidity labels in the product show that product has been exposed to abnormal humidity).
- Product has been exposed to high temperature (greater than 60°C) or other extreme environmental
conditions.
- An attempt to modify product software has been performed.
If one of the above mentioned items is observed, then the mobile phone will not be covered by the
international warranty.
The normal wear and ageing of your phone due to normal usage is not covered by warranty.
This is especially the case for:
- Any material surface degradation due to normal usage of product, scratches on metal, rubber, glasses,
If one of the above mentioned items is observed, then the mobile phone will not be covered by the
international warranty.
The normal wear and ageing of your phone due to normal usage is not covered by warranty.
This is especially the case for:
- Any material surface degradation due to normal usage of product, scratches on metal, rubber, glasses,
spots, dust intrusion or degraded surfaces, change of color of parts due to exposition to solar radiation or
contact with any chemical substance.
contact with any chemical substance.
- Degradation of autonomy performance due to battery normal ageing after one year.
Administrative conditions when returning a defective product.
In order to be covered by the international warranty, the following administrative conditions shall be
met when returning the product:
- The product shall be returned with its original battery and charger to an authorized service center for
Administrative conditions when returning a defective product.
In order to be covered by the international warranty, the following administrative conditions shall be
met when returning the product:
- The product shall be returned with its original battery and charger to an authorized service center for
repair.
-
The warranty card issued at sales shop shall be returned with the defective product;
this card shall be duly filled up with the following data: name, address, date of
purchase, name of the sales shop, IMEI number of the mobile phone; the card shall be legible;
the date of purchase shall correspond to warranty period.
the date of purchase shall correspond to warranty period.
- IMEI label on the defective product shall be legible and shall correspond to the IMEI written down on the warranty.
International warranty
After Sales Service
If you encounter a functional or quality problem with your phone, we, first of all, apologize for the inconve-
nience; be assured that we are going to do our best in order to quickly solve your problem. Make sure you
have checked that your phone is operating in the normal operational conditions described at the beginning
of this document. If it is the case, and if your phone still presents a defect, you are kindly invited to contact
your nearest local service hotline.
nience; be assured that we are going to do our best in order to quickly solve your problem. Make sure you
have checked that your phone is operating in the normal operational conditions described at the beginning
of this document. If it is the case, and if your phone still presents a defect, you are kindly invited to contact
your nearest local service hotline.
To do so, please refer to the list of authorized service call centers indicated on web site:
www.tagheuer.com/mobile
www.tagheuer.com/mobile
We kindly invite you to consult it so that you have the latest updated information.
Our product experts at service call centers will help you for making the best possible diagnostic of your problem
and will also guide you through the after-sales service procedure. If this product proves defective under normal use
and conditions, the user must contact an authorized TAG Heuer repair service center to obtain warranty service
authorization. The manufacturer reserves the right to invoice for administrative costs if it transpires
that a returned product is not covered by the warranty in accordance with the terms described herein.
Users returning their product explicitly agree that all personal data, applications, content download and
personalized settings on the product might be lost during product maintenance.
and will also guide you through the after-sales service procedure. If this product proves defective under normal use
and conditions, the user must contact an authorized TAG Heuer repair service center to obtain warranty service
authorization. The manufacturer reserves the right to invoice for administrative costs if it transpires
that a returned product is not covered by the warranty in accordance with the terms described herein.
Users returning their product explicitly agree that all personal data, applications, content download and
personalized settings on the product might be lost during product maintenance.
Qualified Service
We strongly recommend that you only contact an authorized service call center and
repair center for the after-sales service of your phone. Please, refer to the national phone numbers list here
after. If your country local customer care center is not indicated, please contact the International call center.
We strongly recommend that you only contact an authorized service call center and
repair center for the after-sales service of your phone. Please, refer to the national phone numbers list here
after. If your country local customer care center is not indicated, please contact the International call center.