Toshiba TEC Corporation GN1041 Manuale Utente

GN-1041 Operator’s Manual — Troubleshooting

49

If any error messages are displayed on the touch panel, see the following table to trou-
bleshoot the problems for the Wireless LAN.

Bad certificate

Unsupported certificate is installed.  Reinstall the appro-
priate certificate.  This equipment supports md5RSA 
and sha1RSA certificate only.

Bad record mac

SSL Key exchange failed.  Turn the power OFF and 
then ON to restart the equipment.

Certificate expired

The certificate has been expired.  Make sure that the 
time is set correctly or whether the certificate is expired.

Certificate revoke

The certificate has been revoked.  Ask your network 
administrator.

Certificate unknown

The installed CA certificate cannot work as server certif-
icate.  Make sure to install a correct CA certificate.

Decompression failure

This equipment does not support the SSL compression.  
Please disable the SSL compression on the RADIUS 
server.

Handshake failure

Unsupported encryption may be set on the server.  
Make sure to use the supported encryption method.

Illegal parameter

Unsupported version of the TLS protocol may be used.  
Make sure to use the supported version of the TLS pro-
tocol.

No certificate

No certificate is installed or you do not specify the certif-
icate file name.  Make sure to install the certificate and 
specify the certificate file name correctly.

Peer error certificate

Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server.  Make sure to install a cor-
rect CA certificate.

Peer error no certificate

The RADIUS server operates the communication with 
the certificate using the TLS protocol.

Peer no cipher

The RADIUS server requests the unsupported encryp-
tion for this equipment.

Peer error unsupported certificate 
type

This equipment uses the certificate that the RADIUS 
server does not support.

Peer unexpected message

The RADIUS server sends the message that is not TLS 
standard.  Confirm the settings on the RADIUS server.

Unknown remote error type

The RADIUS server sends the alert message of illegal 
TLS.

Unsupported certificate

This equipment uses the certificate that the RADIUS 
server does not support.

Unknown ca

Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server.  Make sure to install a cor-
rect CA certificate.

Unable to connect