Toshiba Client Solutions CO. LTD. UB94319WB Manuale Utente

User’s Manual

72

TOSHIBA have designed this device for durability, however, should 

problems occur you are able to use the procedures detailed in this chapter 

to help determine the cause.
All users should become familiar with this chapter as knowing what might 

go wrong can help prevent problems from occurring in the first place.

Resolving problems will be much easier if you observe the following 

guidelines:

■

Stop immediately when you recognize a problem exists as taking further 

action may result in data loss or damage, or you may destroy valuable 

problem related information that can help solve the problem.

■

Observe what is happening - write down what the system is doing and 

what actions you performed immediately before the problem occurred. 

Please also be aware that the questions and procedures described in this 

chapter are meant only as a guide, they are not definitive problem solving 

techniques. In reality many problems can be solved simply, but a few may 

require help from your reseller, dealer or service provider - if you find you 

need to consult others, be prepared to describe the problem in as much 

detail as possible.

You should always consider the simplest solution first - the items detailed in 

this checklist are easy to fix and yet can cause what appears to be a 

serious problem:

■

Make sure you turn on all peripheral devices before you turn on the 

device - this includes any other external device you are using.

■

Before you attach an external device you should first turn the device off, 

then when you turn your device back on again it will recognize the new 

device.

■

Make sure all optional accessories are configured properly in the 

device's setup program (please refer to the documentation included 

with the optional accessories for further information on its installation 

and configuration).

■

Check all cables to ensure they are correctly and firmly attached to the 

device - loose cables can cause signal errors.