Toshiba Client Solutions CO. LTD. UPA3440WL Manuale Utente
37
Troubleshooting
RG 5.375 x 8.375 ver 2.3.3
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also search for other email providers from any of these pages.
also search for other email providers from any of these pages.
Troubleshooting
When installing VZAccess Manager, it did not find the WWAN
device
device
For a 1xEV-DO/1XRTT/CDMA device:
❖
Make sure that the wireless communication switch is in
the ON position.
the ON position.
❖
Identify any software that uses the serial port on your
notebook computer or other USB devices (such as
Microsoft
notebook computer or other USB devices (such as
Microsoft
®
Windows
®
CE services, ActiveSync
®
and
Palm HotSync
®
) and exit all of these programs. Refer to
Turning Sync Applications On and Off for more
information.
information.
❖
Make sure that the auto-answer feature of any fax
software you are using is disabled.
software you are using is disabled.
If this is the case, you will only be able to access the Internet
when using VPN. To directly access the Internet, you will
have to disable the Winsock Proxy. Usually these
applications have an icon in the Control Panel that allows you
to turn them on and off. Check with your Network
Administrator.
when using VPN. To directly access the Internet, you will
have to disable the Winsock Proxy. Usually these
applications have an icon in the Control Panel that allows you
to turn them on and off. Check with your Network
Administrator.
I get connected, but I can't get to any web sites
❖
If you are using VPN (Virtual Private Networking) you
may require proxy settings on the NationalAccess
connection. Disconnect from your VPN and see if you
can access the Internet directly. For additional
information refer to Turning Proxy Settings On and Off.
may require proxy settings on the NationalAccess
connection. Disconnect from your VPN and see if you
can access the Internet directly. For additional
information refer to Turning Proxy Settings On and Off.
❖
If you are using a PC provided by your employer, it's
possible they are using Microsoft's Winsock Proxy or a
similar program that enforces proxy settings without
having to enter any settings into your web browser.
possible they are using Microsoft's Winsock Proxy or a
similar program that enforces proxy settings without
having to enter any settings into your web browser.
If this is the case, you will only be able to access the
Internet when using VPN. To directly access the Internet,
you will have to disable the Winsock Proxy. Usually the
Internet when using VPN. To directly access the Internet,
you will have to disable the Winsock Proxy. Usually the
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