Toshiba Client Solutions CO. LTD. UPA3494G3 Manuale Utente

238

5.375 x 8.375 ver 2.3

Make sure the printer cable is firmly attached to the computer 
and the printer.

Run the printer’s self-test to check for any problem with the 
printer itself.

Make sure you installed the proper printer drivers as shown in 

 or in the instructions that 

came with the printer.

You may have connected the printer while the computer is on. 
Disable Standby mode, turn off the computer, and turn off the 
printer. Turn the printer back on, make sure it is on line, then 
turn the computer back on.

Try printing another file. For example, you could create and 
attempt to print a short test file using Notepad. If a Notepad 
file prints correctly, the problem may be in your original file.

If you cannot resolve the problem, contact the printer’s 
manufacturer.

Many programs display information on the screen differently 
from the way they print it. See if your program has a print 
preview mode. This mode lets you see your work exactly as it 
will print. Contact the software manufacturer for more 
information.

This section lists common modem problems:

Make sure the cable from the modem to the telephone line is 
firmly connected to the computer’s modem port and the 
telephone line jack.

Check the port settings to make sure the hardware and 
software are referring to the same COM port. See