Toshiba Client Solutions CO. LTD. UPA3494G3 Manuale Utente

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5.375 x 8.375 ver 2.3

If you experience a problem playing DVDs, you may be able 
to fix the problem yourself. 

For general problems playing a DVD title, try the following 
steps:

Verify that the disc is in a format that the drive supports.

Ensure that the disc is properly inserted in the drive tray.

Ensure that the Display properties are not True Color (24-
bit). If it is set to 24-bit color, there may be a video 
format error. To verify your display settings:

❖

Click Start, Control Panel, Appearance and Themes, 
and double-click Display.

❖

Click on the Settings tab and check the Color Palette. It 
should be set to High Color (16-bit).

❖

If it is not set to High Color, change the settings to 16-bit 
color and click OK.

Clean the disc and try again.

A dirty drive can also cause audio problems. If you have tried 
several discs and all fail, consider sending your drive to an 
authorized service provider to get it cleaned.

Verify that your computer recognizes your optical drive. 
To do this:

Double-click the My Computer icon on the desktop. The 
optical drive should appear in the list.

instructions on using Device Manager to view the optical 
drive’s properties. 

Check the Toshiba Web site for new information on 
optical drives and their operation.