Toshiba Client Solutions CO. LTD. UPA3829WB Manuale Utente
44
User Manual
A Product information and troubleshooting
The computer is unable to start up
If the computer does not turn on when you press the power button, the following suggestions
may help you resolve the problem:
may help you resolve the problem:
■
If the computer is plugged into an AC outlet, unplug the computer, and then plug
another electrical device into the outlet to be sure that the outlet is providing adequate
power.
another electrical device into the outlet to be sure that the outlet is providing adequate
power.
✎
Use only the AC adapter provided with the computer or one approved by HP
for this computer.
for this computer.
■
If the computer is running on battery power, or if it is plugged into an external power
source other than an AC outlet, plug the computer into an AC outlet using the AC
adapter. Be sure that the power cord and AC adapter connections are secure.
source other than an AC outlet, plug the computer into an AC outlet using the AC
adapter. Be sure that the power cord and AC adapter connections are secure.
The TouchPad is behaving erratically
If the TouchPad is behaving erratically, follow these guidelines:
■
Be sure that TouchPad is on. If the TouchPad light is amber, quickly double-tap the
TouchPad on/off button to turn on the TouchPad. If the TouchPad light is off, the
TouchPad is on.
TouchPad on/off button to turn on the TouchPad. If the TouchPad light is off, the
TouchPad is on.
■
Follow these guidelines when using the TouchPad:
❏
Use one finger to navigate, click, or turn on/turn off the TouchPad.
❏
Use 2 fingers to control TouchPad gestures, such as scrolling, pinching/zooming,
and rotating.
and rotating.
✎
To turn the TouchPad gestures off or explore other TouchPad features, click the
Synaptics icon in the notification area at the far right of the taskbar, click the Device
Settings tab, and then click Settings.
Synaptics icon in the notification area at the far right of the taskbar, click the Device
Settings tab, and then click Settings.
The computer screen is blank
If the screen is blank, but the computer is on and the power light is on, the computer may not
be set to display the image on the computer screen. To transfer the image to the computer
screen, press the switch screen image key.
be set to display the image on the computer screen. To transfer the image to the computer
screen, press the switch screen image key.
Software is functioning abnormally
If the software is unresponsive or responds abnormally, follow these suggestions:
■
Restart the computer by clicking Start, clicking the arrow next to Shut down, and then
clicking Restart.
clicking Restart.
If you cannot restart the computer using this procedure, refer to the next section, “The
computer is on but is not responding.”
computer is on but is not responding.”
■
Run a virus scan. For information about using the antivirus resources on the computer,
refer to the antivirus software Help for more details.
refer to the antivirus software Help for more details.
Quick troubleshooting