eInstruction Corporation MOBI Manuale Utente
Limited Warranty for the Workspace
TM
RF Hub, RFCOM and Interwrite
®
Mobi
eInstruction warrants these products to be free from defects in material and workmanship under the following terms. Complete and return the enclosed warranty
registration card to ensure that your products are covered by this warranty.
registration card to ensure that your products are covered by this warranty.
Coverage
Parts and labor are warranted for one (1) year from the date of the first consumer purchase for the Workspace RF Hub, RFCOM, and/or Interwrite Mobi. This warranty
applies to the original consumer purchaser only.
Within the European Union, the warranty period is two (2) years. Contact your local dealer or distributor for additional warranty information.
Warranty is valid only if original consumer’s purchase or lease date is less than or equal to six months from the original eInstruction sale date. This information will be
captured by the system serial number and confirmed by the reseller’s purchase order.
A nominal Warranty Handling Fee will be charged after the first 90 days of use and calculated from the date of original consumer purchase. This payment may be made
by Visa, MasterCard, or American Express. A copy of the sales receipt or invoice will be required for warranty verification.
Parts and labor are warranted for one (1) year from the date of the first consumer purchase for the Workspace RF Hub, RFCOM, and/or Interwrite Mobi. This warranty
applies to the original consumer purchaser only.
Within the European Union, the warranty period is two (2) years. Contact your local dealer or distributor for additional warranty information.
Warranty is valid only if original consumer’s purchase or lease date is less than or equal to six months from the original eInstruction sale date. This information will be
captured by the system serial number and confirmed by the reseller’s purchase order.
A nominal Warranty Handling Fee will be charged after the first 90 days of use and calculated from the date of original consumer purchase. This payment may be made
by Visa, MasterCard, or American Express. A copy of the sales receipt or invoice will be required for warranty verification.
Conditions
Except as specified below, this warranty covers all defects in material or workmanship in the products. The following are not covered by the warranty:
Except as specified below, this warranty covers all defects in material or workmanship in the products. The following are not covered by the warranty:
1. Any product on which the serial number has been defaced, modified, or removed (if applicable).
2. Damage, deterioration, or malfunction resulting from:
2. Damage, deterioration, or malfunction resulting from:
a. Accident, misuse, abuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification for any purpose, or failure to follow
instructions supplied with the product.
b. Repair, or attempted repair, by anyone not authorized by eInstruction.
c. Any damage in shipment of the product (claims must be presented to the carrier).
d. Any other cause which does not relate to a manufacturing defect.
c. Any damage in shipment of the product (claims must be presented to the carrier).
d. Any other cause which does not relate to a manufacturing defect.
3. Any product not sold or leased to a consumer within six months of eInstruction’s original sale date.
4. Consumable parts, e.g., batteries, dry-erase markers, eraser felt.
4. Consumable parts, e.g., batteries, dry-erase markers, eraser felt.
eInstruction will pay all labor and material expenses for covered items, but will not pay for the following:
1. Removal or installation charges.
2. Costs for initial technical adjustments (set up), including adjustments of user controls.
3. Certain shipping charges. (Payment of shipping charges is discussed in the next section of this warranty.)
4. Packaging costs. (Customers should keep their boxes.)
2. Costs for initial technical adjustments (set up), including adjustments of user controls.
3. Certain shipping charges. (Payment of shipping charges is discussed in the next section of this warranty.)
4. Packaging costs. (Customers should keep their boxes.)
Warranty Service Procedures
1. To obtain service on your eInstruction product, contact the Technical Support Department to receive a Return Material Authorization Number (RMA#) and
shipping instructions by calling:
In United States: (480) 443-2214 (MST)
In Europe:
+33 1.58.31.10.60 (CET)
2. Ship the product to eInstruction with the RMA# marked clearly on the outside of the box. eInstruction reserves the right to refuse the shipment, if not properly
marked.
3. Although the consumer must pay any shipping charges to ship the product to eInstruction for warranty service, eInstruction will pay the return shipping charges
for ground shipment. Other shipping options are available at an additional fee.
4. Whenever warranty service is required, the original dated sales invoice (or a copy) must be presented as proof of warranty coverage, and should be included in
shipment of the product. In addition, please include your name, address, telephone number, fax number, email address, and a description of the problem.
5. If eInstruction determines that the unit is not defective within the terms of the warranty, the consumer shall pay the cost of all freight charges, as well as any
repair charges.
Technical Support
Web-based Technical Support is available free of charge at: www.einstruction.com, where current driver releases, as well as comprehensive technical support,
troubleshooting, Technical Bulletins and FAQs can be found.
Telephone Technical Support is available free of charge to the original consumer for a period of 90 days from the date of purchase of the product. Please contact our
Technical Support Department:
Web-based Technical Support is available free of charge at: www.einstruction.com, where current driver releases, as well as comprehensive technical support,
troubleshooting, Technical Bulletins and FAQs can be found.
Telephone Technical Support is available free of charge to the original consumer for a period of 90 days from the date of purchase of the product. Please contact our
Technical Support Department:
In United States: (480) 443-2214 (MST)
In Europe:
+33 1.58.31.10.60 (CET)
You can also fax your request to:
In United States: (480) 948-5508 (MST)
In Europe:
+33 1.58.31.10.69 (CET)
Our toll-free number in the U.S. is: 800-856-0732 (MST)
Disclaimer of Unstated Warranties
The warranty printed above is the only warranty applicable to this purchase. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Assuming the warranty above stated is
otherwise applicable, it is expressly understood and agreed that eInstruction’s sole liability, whether in contract, tort, under any warranty, in negligence, or otherwise, shall
be for the repair or replacement of the defective parts, and under no circumstances shall eInstruction be liable for special, indirect, or consequential damages. The price
stated and paid for the equipment is a consideration in limiting eInstruction’s liability.
The warranty printed above is the only warranty applicable to this purchase. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Assuming the warranty above stated is
otherwise applicable, it is expressly understood and agreed that eInstruction’s sole liability, whether in contract, tort, under any warranty, in negligence, or otherwise, shall
be for the repair or replacement of the defective parts, and under no circumstances shall eInstruction be liable for special, indirect, or consequential damages. The price
stated and paid for the equipment is a consideration in limiting eInstruction’s liability.
Notice
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty
gives you specific legal rights, and you may have other rights, which vary from state to state, or province to province.
To obtain service on your eInstruction product, call our Technical Support Department at (480) 443-2214 (MST), or fax us at
(480) 948-5508 (MST); in Europe call +33 1.58.31.10.60 (CET), or fax us at +33 1.58.31.10.69 (CET).
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty
gives you specific legal rights, and you may have other rights, which vary from state to state, or province to province.
To obtain service on your eInstruction product, call our Technical Support Department at (480) 443-2214 (MST), or fax us at
(480) 948-5508 (MST); in Europe call +33 1.58.31.10.60 (CET), or fax us at +33 1.58.31.10.69 (CET).
We can also be contacted through our Web site at www.einstruction.com (in US), at EUOffice@gtcocalcomp.com (in Germany), or at infos@calcomp.fr (in France).
Important! All products returned to eInstruction for service must have prior approval in the form of a Return Merchandise Authorization Number (RMA#), which can be
obtained by calling the Technical Support Department.
obtained by calling the Technical Support Department.