PLANTRONICS INC B6200 Manuale Utente

When I use my headset with a softphone, the

headset call control and mute buttons don't

work.

Check the following:

• Make sure the softphone you are using is supported by

• If required to enable headset control (answer/end and

mute) functionality, ensure you have Plantronics Hub for

Windows/Mac installed. See

The headset sound is not working as

expected when connected to your computer.

• During a call, nobody can hear me

• During a call, I can't hear anybody

• Music is not coming through my headset

• When I play music and a call comes in, the

music is too loud or doesn't pause

To configure the headset sound on your computer, see

I can't unmute my headset when I'm on a

softphone call.

Install Plantronics Hub for Windows/Mac.

During a call, I get interference and drops in

sound.

Your headset is configured for optimal performance

during conference calls. Stereo telephony is on by default.

To increase Bluetooth density, change the setting by

going to Plantronics Hub > Settings > Wireless > Extended

Range Mode.

The headset talk time is not accurate.

Charge the headset fully to reset the accuracy of the talk

time prompts.

Troubleshooting