Sharp Corporation HRO00201 Manuale Utente

~~~~

Cell phone and PHS operators collect and recycle 
unused telephones, batteries and battery 
chargers at stores bearing the       logo regardless 
of brand and manufacturer to protect the 
environment and reuse valuable resources.

Basic Manual

•  The company names and product names appearing in this manual are 

trademarks or registered trademarks of their respective holders.

•  For exemptions, refer to “Notes on Usage” available on the au homepage.

For inquiries, call: 

Customer Service Center

For general information and charges 

(toll free)

In case above numbers are not available, call toll-free:

For service canceling procedure or operation in case of loss or 
theft 

(toll free)

From fixed-line phones:

From au cell phones:

area code not required

From fixed-line phones:

From au cell phones:

area code not required

Keitai Guarantee Service Center

For loss, theft or damage 

(toll free)

From fixed-line phones/au cell phones:

Business hours: 9:00 to 21:00 (7 days a week)

0120-925-919

Tapping “DIAL” and “zero” will connect you to an operator after calling 

“157” on your au cell phone.

0120-977-033

 (except Okinawa)

0120-977-699

 (Okinawa)

Sold by: KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Manufactured by: SHARP CORPORATION

February 2014, 1st Edition

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Thank you for buying the “AQUOS PHONE SERIE mini SHL24” (simply called 

the “SHL24” or the “product” from here on).

Before using the product, be sure to read the “Basic Manual” (this manual) and 

“Notes on Usage”/“Setting Guide” available on the au homepage to ensure 

correct use. After you have finished reading the manuals, be sure to keep them 

accessible and store the printed manuals (“

取扱説明書” (Basic Manual), “ご利

用にあたっての注意事項” (Notes on Usage) and “設定ガイド” (Setting Guide)) 
(Accessories) in safe places so that you can refer to them whenever you need 

them. If you lose the printed manuals (Accessories), contact an au shop or 

Customer Service Center.

■ “Basic Manual” and “Setting Guide”

The “Basic Manual” (this manual) and “Setting Guide” available on the au 

homepage describe basic operations of major functions.

For detailed descriptions of various functions, refer to the “Instruction Manual 

application” (Japanese version) that can be used on the product or “Full 

Instruction Manual” (Japanese) available on the au homepage:

■ “Instruction Manual Application” (Japanese/English 

You can use the “Instruction Manual application” (Japanese version) on the 

product to check detailed operational procedures.

Also, you can activate intended functions from an explanation screen 

depending on the functions.

On the home screen, tap [

アプリ] (APPS) [[取扱説明書] (Instruction 

Manual).

Also, you can use the “Instruction Manual application” (English version) on the 

product to check operational procedures.

On the home screen, tap [APPS] 

[[Basic Manual] after switching the display 

language to English (

zP.15).

• To use the application for the first time, you need to download and install it by 

following on-screen instructions.

Before you start using the product, be sure to read the “Notes on Usage” 

available on the au homepage to ensure correct use.

Before you assume that the product is malfunctioning, check for possible 

remedies in the following au Customer Support site of au homepage:

• Communication is not possible even inside the service area in places where 

the signal does not reach (e.g. tunnels and basements). Also, 

communication may not be possible in poor reception areas. Communication 

may be interrupted if you move into a poor reception areas during 

communications.

• Since this product uses radio waves, the possibility of communication 

intercepts by third parties cannot be eliminated. (Though the LTE/CDMA/

GSM/UMTS system has highly secure confidential communication features.)

• The product is compatible with the international roaming service. Each 

network service varies depending on the area and service content.

For details, refer to “au

のネットワークサービス・海外利用” (au Network 

Services/International Roaming) described in “Instruction Manual 

application” (Japanese) or “Full Instruction Manual” (Japanese) available on 

the au homepage.

• Since the product is a radio station under the Radio Law, you may be asked 

to temporarily submit the product for inspection in accordance with the Radio 

Law.

• The IMEI information of your cell phone is automatically sent to KDDI 

CORPORATION for maintenance and monitoring operational status of your 

cell phone.

• Since the battery is built into the product, you cannot replace it yourself. For 

replacing the battery, contact an au shop or Customer Service Center.

• Take care not to inconvenience people around you when you use the product 

in a public place.

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• If you are using the product overseas, check the relevant laws and 

regulations of the country/region you visit.

• When the product is used by a child, parents or guardians should thoroughly 

read the “Basic Manual” (this manual) or “Notes on Usage”/“Setting Guide”/

“Full Instruction Manual” (Japanese) available on the au homepage and 

teach the child how to use it.

■ Use of cell phones is not allowed in the following 

• Do not use a cell phone while driving a car or riding a motorbike or bicycle. It 

may cause a traffic accident. Use of a cell phone while driving a car or 

motorbike is prohibited by law. Use of a cell phone while riding a bicycle may 

be punishable by some regulations.

• Be sure to turn off the product while you are aboard an airplane. Otherwise, 

safety of your flight may be compromised.

Before you start using the product, make sure that you have all the following 

packaged items with the product.

• 取扱説明書 (Basic Manual) (Japanese)
• ご利用にあたっての注意事項 (Notes on Usage) (Japanese)
• 設定ガイド (Setting Guide) (Japanese)
The following items are not included in the package.

• Purchase a specified charger (sold separately).
• Illustrations of cell phones in this manual are only for reference. They may 

look different from the actual product.

au Disaster Countermeasure is an application in which you can use Disaster 

Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster 

and Evacuation Information, and Tsunami Warning), Disaster Voice Messaging 

Service and Disaster Information/Donation website.

A

[[au災害対策] (au Disaster 

The au Disaster Countermeasure menu is displayed.

■ Using Disaster Message Board

Disaster Message Board is a service to enable customers in disaster areas to 

register their safety information via LTE NET when large-scale disasters, such 

as an earthquake whose Japan seismic scale is approximately 6-lower or 

more, occur. The registered safety information can be checked by customers 

using au phones, and also from other carriers’ cell phones, PCs, etc.

For details, refer to “Disaster Message Board Service” on the au homepage.

A

災害用伝言

板] (Disaster Message Board).

Follow the on-screen instructions for registration/confirmation.

• microSD memory card
• AC adapter
• Earphone
• microUSB cable

◎ The battery is built into the product.

SHL24

Warranty

(Japanese)

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■ Using Emergency Rapid Mail

Emergency Rapid Mail is a service to collectively deliver Earthquake Early 

Warning and Tsunami Warning provided by the Japan Meteorological Agency, 

and Disaster and Evacuation Information provided by the national government 

or the local governments to au phones in the specified areas.
• At the time of purchase, receiving setting of Emergency Rapid Mail 

(Earthquake Early Warning, and Disaster and Evacuation Information) is set 

to “

受信する” (Receive). You can receive Tsunami Warning by setting 災害・

避難情報 (Disaster and Evacuation Information).
When receiving Earthquake Early Warning, secure your safety and act 

composedly according to the surrounding situations.

When receiving Tsunami Warning, leave sea coasts immediately and 

evacuate to safe places such as hills and strongly-built tall buildings.

A

緊急速報メー

ル] (Emergency Rapid Mail).

The inbox is displayed.

Select a mail to check to display the details of the mail.

◎ To register the safety information, an e-mail address (∼ezweb.ne.jp) is 

required. Set the e-mail address in advance.

◎ Deletion of the safety information and configurations for Safety 

Notification Mail are not available during wireless LAN (Wi-Fi

®

) 

connection.

◎ The Company does not guarantee the quality of this service. The 

Company, regardless of the cause, shall not be liable for any problems 

related to registration of safety information due to the concentration of 

access to this service or equipment errors, any loss due to the damage, 

ruination, etc. of safety information or any loss arising from registered 

safety information.

削除 (Delete)

Delete received mails.

設定 
(Settings)

緊急地震速報 (Earthquake Early Warning)

Set whether to receive Earthquake Early Warning.
• Tap [受信する] (Receive)/[受信しない] (Not 

receive) 

[[OK].

災害・避難情報 (Disaster and Evacuation 
Information)

Set whether to receive Disaster and Evacuation 

Information, and Tsunami Warning.
• Tap [受信する] (Receive)/[受信しない] (Not 

receive) 

[[OK].

音量 (Volume)

Set the volume of the receiving sound.

バイブ (Vibrator)

Set whether to activate the vibrator at the time of 

reception.

マナー時の鳴動 (Linkage to the manner mode)

Set whether to notify you with the manner mode 

settings applied in the manner mode.

緊急地震速報 (Earthquake Early Warning)

Check the receiving sound and vibration of the 

product for Earthquake Early Warning.

災害・避難情報 (Disaster and Evacuation 
Information)

Check the receiving sound and vibration of the 

product for Disaster and Evacuation Information, 

and Tsunami Warning.

◎ This service is available only in Japan (Not available overseas).
◎ Emergency Rapid Mail is free of both information charges and 

communication charges.

◎ Emergency Rapid Mail cannot be received while the power is turned off 

or during a call.

◎ Emergency Rapid Mail may not be received during communication such 

as while sending and receiving e-mails/SMSs and while using the 

browser or when you are in a place where the signal cannot be received 

(e.g. tunnels and basements) or the signal is weak, even within the 

service area.

◎ Emergency Rapid Mail which failed to be received will not be able to be 

received again.

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■ Using Disaster Voice Messaging Service

Disaster Voice Messaging Service is a service to record voices with a 

smartphone and deliver them as a voice message to people to whom you want 

to deliver the information that you are safe when large-scale disasters occur.

A

災害用音声お

届けサービス] (Disaster Voice Messaging Service).

Follow the on-screen instructions.

■ Using Disaster Information/Donation Website

You can check the histories of Disaster and Evacuation Information delivered 

by the local governments, Disaster Information portal and donation website.

A

災害情報/義

援金サイト] (Disaster Information/Donation website).

Select an item to check.

◎ When you receive Emergency Rapid Mail, you will be notified by the 

dedicated alarm tone and the vibrator. The alarm tone cannot be 

changed.

* When you receive Earthquake Early Warning, you will be notified by the alarm 

tone, voice (“

地震です” (An earthquake has occurred)) and the vibrator.

◎ Information intended for the areas of other than your present location may 

be received.

◎ As for this service, the Company shall not be liable for any damage 

incurred on the users resulted from failure or delay of information delivery 

due to communication disturbance or system failure, contents of the 

information or other problems that are not supposed to be blamed on the 

Company.

◎ For details on Earthquake Early Warning and Tsunami Warning provided 

by the Japan Meteorological Agency, refer to the agency’s homepage.

(

)

Earthquake Early Warning
◎ Earthquake Early Warning notifies areas where a strong shaking (Japan 

seismic scale 4 or more) is expected when an earthquake whose 

maximum Japan seismic scale is predicted of 5-lower or more has been 

detected.

◎ This service detects an earthquake (P-wave, preliminary tremors) near 

the seismic center immediately after the earthquake occurs and 

automatically calculates its location, scale and predicted strength of the 

shaking. After that, you will be notified of the earthquake as soon as 

possible within a few seconds to dozens of seconds before a strong 

shaking from the earthquake (S-wave, principal shock) occurs.

◎ In the vicinity of the seismic center, a strong shaking may reach you 

before Earthquake Early Warning.

◎ The Earthquake Early Warning distribution system provided by this 

service is different from that provided by TV, radio and other 

communication media and thus the arriving time of Earthquake Early 

Warning may be different among those media.

Tsunami Warning
◎ Tsunami Warning notifies areas including target sea coasts of Major 

Tsunami Warning and Tsunami Warning provided by the Japan 

Meteorological Agency.

Disaster and Evacuation Information
◎ Disaster and Evacuation Information notifies information related to the 

safety of citizens, such as evacuation advisories, evacuation orders or 

various alarms delivered by the national government or the local 

governments.

◎ To use this service via Wi-Fi

®

, making initial settings via LTE/3G networks 

is required.

◎ Voice messages can be recorded for up to 30 seconds.
◎ Voice messages can be exchanged among au phones as well as other 

carriers’ cell phones and PHS devices.

◎ Voices may not be heard when the media sound volume is set to low.
◎ When no free space is left on the internal memory, voice messages may 

not be saved or played.

◎ Some cell phones cannot receive voice messages. For details, refer to 

the au homepage.

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■ Note on Key Illustrations

In this manual, the key illustrations are simplified as shown below.

■ Description of Operations for Selecting Item/Icon/Key 

In this manual, operation procedures are described as below.

* Tapping is to select a key or icon displayed on the screen by lightly tapping it with 

your finger.

■ Notes on Illustrations/Screenshots

The screenshots in this manual are simplified and may look different from the 

actual screens. Also, part of the screen may be omitted.

Description

Explanation

On the home screen, 

[APPS] 

[[Phone] 

[Enter “141” [[Call].

Tap “APPS” at the top of the 3-Line Home screen 

and tap “

 Phone”. Then tap in order of 

“

”, “

” and “

”. Lastly, tap 

“

”.

f (hold down for at 
least 2 seconds).

Hold 

f down for at least 2 seconds.

◎ Explanations of this manual are based on the case when the color of the 

main unit is “Pink” as an example.

◎ Explanations of this manual are based on the case when the product is 

held vertically. If you hold it horizontally, menu items/icons/on-screen 

keys etc. may be different.

◎ Menu items, layers and icons described in this manual may be different 

according to functions being used and conditions.

◎ In this manual, “microSD

™

 memory card (commercially available)”, 

“microSDHC

™

 memory card (commercially available)” and “microSDXC

™

 

memory card (commercially available)” are abbreviated as “microSD 

memory card” or “microSD”.

◎ All the prices written in this manual exclude taxes unless otherwise noted.

In this manual, part of the 
screen such as icons are 
omitted.

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■ Front/Right Side

A Earpiece (Receiver)
B Proximity sensor/Light sensor

Proximity sensor prevents inadvertent operations of the touch panel during 

a call.

Light sensor detects the ambient brightness and adjusts the brightness of 

display.

C Display (Touch panel)
D ud Volume up/down key

Adjust the volume.

Long touch “

u” on the Welcome Sheet (Lock Screen) to turn on the mobile 

light.

Long touch “

d” on the home screen or Welcome Sheet (Lock Screen) to 

set/disable the manner mode.

E Charging/Incoming indicator
F In camera lens
G f Power key

Turn the screen on/off.

Hold it down to turn on/off the power, set the manner mode, etc.

■ Back/Top and Bottom

H TV antenna
I Wi-Fi

J Mobile light
K Out camera lens
L Infrared port

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M & mark

Hold it over a reader/writer when using Osaifu-Keitai

®

/NFC.

Send and receive data via IC communication.

N Speaker
O Internal antennas
P GPS antenna
Q au Nano IC Card (LTE)/microSD memory card cover
R au Nano IC Card (LTE) tray slot
S microSD memory card slot
T IMEI tray

Allows you to confirm the product’s IMEI.

U Mouthpiece (Microphone)

Transmits your voice to the other party during a call. It is also used for 

recording sounds. Take care not to cover the microphone with your fingers 

etc. when using it.

V Strap eyelet
W Earphone/Microphone jack
X External connection jack

When you connect the common AC adapter 04 (sold separately), the 

microUSB cable 01 (sold separately), etc. to the product, some applications 

may not function properly since the geomagnetic sensor is affected by the 

magnetism of connected devices. Use the product after removing the 

cable.

The au Nano IC Card (LTE) records your personal information such as phone 

numbers.

The product is compatible with au Nano IC Card (LTE) only. You cannot use 

the product by inserting the au IC-Card, micro au IC-Card or au Micro IC Card 

(LTE) for au phones and smartphones instead.

◎ The back cover of the product cannot be removed. Removing it forcibly 

may cause damage or a fault.

◎ The battery is built into the product, and cannot be removed by the 

customer. To force the power off, refer to “Turning the Power Off Forcibly” 

(

zP.14).

◎ Antennas are built into the product. Do not cover with hand during calls or 

data communication, or place stickers over antennas. Doing so may 

affect call/communication quality.

◎ Make sure to unplug the microUSB plug of the common AC adapter 04 

(sold separately) etc. from the product when attaching or removing the au 

Nano IC Card (LTE).

au Nano IC Card (LTE)

IC (metal) part

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Before attaching the au Nano IC Card (LTE), turn the product off and remove 

the microSD memory card.

A

B

C

Make sure the notches on the au Nano IC Card (LTE) and au Nano IC 

Card (LTE) tray face the proper orientation and put the card slowly on the 

tray.

D

Confirm the position of the au Nano IC Card (LTE) tray slot and the 

orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray 

all the way into the slot in the direction of the arrow. Inserting the tray 

forcibly may damage the tray.

E

◎ Inserting the au Nano IC Card (LTE) tray not deeply enough may prevent 

the product from functioning properly.

◎ Take care not to lose or damage the removed au Nano IC Card (LTE) 

tray.

au Nano IC 
Card (LTE) tray

IC (metal) part up

au Nano IC Card (LTE)

Notches

au Nano IC Card (LTE) tray

au Nano IC Card (LTE) 
tray slot

Metal parts

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Before removing the au Nano IC Card (LTE), turn the product off and remove 

the microSD memory card.

A

B

C

D

Confirm the position of the au Nano IC Card (LTE) tray slot and the 

orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray 

all the way into the slot in the direction of the arrow. Inserting the tray 

forcibly may damage the tray.

E

au Nano IC 
Card (LTE) tray

au Nano IC Card (LTE) 
tray slot

Metal parts

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Before attaching a microSD memory card, turn the product off.

A

B

Confirm the orientation for inserting, then insert in the direction of the arrow 

until it clicks and is locked.

Releasing the microSD memory card before it is locked may cause it to 

pop out.

C

Before removing the microSD memory card, turn the product off.

A

B

After it clicks, let the microSD memory card come back out a little without 

releasing it. Releasing the card when it is pushed deeply into the slot may 

cause it to pop out.

C

D

◎ Make sure that the top/bottom and front/rear of the microSD memory card 

are facing correctly.

Trying to force a wrongly oriented card into the slot could make it 

impossible to remove the card or result in damage.

◎ Do not touch the terminal part of a microSD memory card.

◎ Do not remove the microSD memory card forcefully. Doing so may result 

in damage or data loss.

◎ The microSD memory card may become warm after a long time use, but 

this is not a fault.

microSD memory 
card slot

Metal part up

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An IMEI (international mobile station equipment identity) is a special 

identification code assigned to each phone. You can pull the IMEI tray out to 

confirm the IMEI of the product.

A

For details on removing the microSD memory card, refer to “Removing the 

microSD Memory Card” (

zP.10).

B

When you purchase the product, the internal battery is not fully charged. Be 

sure to charge the internal battery before use.
• If the performance of the battery does not recover (e.g. the usable time after 

each charge has become extremely short), the internal battery may be at the 

end of service life. On the home screen, tap [APPS] 

[[Settings] [[Device 

info] 

[[Status] [[Battery status] to check the charging performance of the 

internal battery.

• While charging, the charging/incoming indicator illuminates in red, and the 

battery icon is displayed with 

 superimposed. When the battery is 

charged to approximately 95%, the charging/incoming indicator illuminates 

in green. When charging is finished, the charging/incoming indicator goes 

out.

◎ The IMEI is information required when requesting servicing or repairs.
◎ The IMEI tray cannot be removed from the main unit. Take care not to 

apply force when handling.

◎ You can also operate the product to confirm the IMEI.

On the home screen, tap [APPS] 

[[Settings] [[Device info] 

[[Status] and confirm the IMEI field.

◎ Depending on the operation procedure and usage environment, the 

temperature inside the product may get high and the product may even 

get heated. In such case, charging may stop for security reasons.

◎ Charging the internal battery while using the camera function etc. may 

lengthen the charging time.

◎ If you perform various operations with a specified charger (sold 

separately) connected to the product, charging/discharging may take 

place repeatedly in a short time. Frequently charging the internal battery 

shortens its service life.

◎ If you charge the internal battery when the battery has run out, the 

charging/incoming indicator may not illuminate soon. However, charging 

is in progress.

◎ If the charging/incoming indicator flashes in red, force the power off 

(

zP.14) and turn the product on again. If the indicator continues to flash, 

stop charging the internal battery and contact an au shop or the Keitai 

Guarantee Service Center.

◎ If you stop charging while the charging/incoming indicator still illuminates 

during charging, the cell phone may be left not fully charged even if 

 

is displayed on it. In such case, the usage times shorten.

IMEI tray

microSD memory 
card slot

shl24_e.book  11 ページ  ２０１４年１月３０日　木曜日　午前９時６分

12

shl24_e_01.fm
[12/27]

The followings are the explanation of how to connect the common AC adapter 

04 (sold separately)/common DC adapter 03 (sold separately) to charge. For 

details on the specified AC adapter (sold separately)/specified DC adapter 

(sold separately), refer to “Introduction of Peripheral Devices” (

zP.19).

A

B

C

D

◎ Although you can charge the internal battery while the power is turned on, 

charging time lengthens.

External 
connection jack

Protruding edges

Common AC adapter 04 (sold separately)/
Common DC adapter 03 (sold separately)

Common DC adapter 
03 (sold separately)

Common AC adapter 
04 (sold separately)

shl24_e.book  12 ページ  ２０１４年１月３０日　木曜日　午前９時６分

13

shl24_e_01.fm
[13/27]

The followings are the explanation of how to charge the internal battery by 

connecting the product to a USB port of a PC through which the battery can be 

charged.

A

B

◎ If you use the microUSB cable to charge the internal battery, it may take 

the internal battery longer to be fully charged than if you use the specified 

AC adapter (sold separately).

◎ Turn the protruding side of the microUSB plug down and insert the 

microUSB plug to the external connection jack of the product straightly. 

Inserting the microUSB plug in the wrong direction may result in damage 

to the external connection jack of the product.

◎ The product is turned on when it is connected to a PC while the power is 

turned off.

◎ If you charge the internal battery when the battery has run out, the 

charging/incoming indicator may not illuminate. In such case, use the 

specified AC adapter (sold separately) for charging.

External 
connection jack

Protruding edges

USB port of a PC

microUSB cable 01 
(sold separately)

shl24_e.book  13 ページ  ２０１４年１月３０日　木曜日　午前９時６分