Mu Design SARL ULO1 Manuale Utente

Please read the user guide carefully before using Ulo.  
Warning : Failure to follow the instructions and warnings could result in fire, electric shock, other injury or 
damage to your Ulo. Ulo is designed for indoor use only.

- 1 Ulo
- 1 Neodymium magnet 
- 1 Micro USB cable type B
- 1 Protective pouch

Mobile device, computer or tablet (to access user interface):
- Native mobile apps for iOS and Android available on Apple Store or Google Play or web page accessible 
from any web browser 

Networks and service: 
- 2.4GHz Wi-Fi (IEEE 802.11 b/g/n) network that is encrypted with WEP/WPA/WPA2A 
- Bluetooth BLE 4.1 (only for configuration)
- E-mail account (required to create an account and to receive notifications)

Power supply:
- AC power adapter delivering 5V-2A certified CE or FCC (not provided) to be plugged into the USB cable 
- OPTIONAL: 3 rechargeable NimH batteries LR06 minimum 1900 mA (not provided). Ulo can be 
constantly plugged to a wall socket

- Height: 9cm / 3,5inch
- Diameter: 9cm / 3,5inch
- Weight: 165g / 0.36 lbs (without batteries) 
- Body material: ABS-PC plastics
- Screens: 2 round LCDs, 220x220 resolution
- High resolution camera: 2 megapixels
- Inbuilt microphone

Ulo is composed of two distinctive elements: the head and the rotative base. You can open Ulo by holding the 
head part with one hand and pushing the notching with the thumb of your other hand (see quick start guide 
point 1.). Be careful to not press the beak which is very thin and fragile. Damaging the beak might affect the 
video quality.

Ulo works with 3 rechargeable NimH batteries (LR06) minimum 1900 mA (see quick start guide point 2. and 
point 3.). These rechargeable batteries are not provided but can easily be found in any supermarket.

Please read, keep and follow these instructions:  
- Use 3 new rechargeable NimH batteries CE or FCC certified. Battery polarity must be observed.
- Never use non-rechargeable batteries, they will overheat if placed in Ulo. When they overheat the seals will 
break, causing the batteries to leak or explode. If the batteries explode the chemicals will spread all over the 
immediate area, which is serious health hazard. In extreme cases, the batteries may burst into flames.
- Do not remove the NimH batteries to recharge them. Simply plug Ulo to a power source.
- Mu Design recommends certain batteries brands that have been tested with Ulo on http://support.ulo.came-
ra. Using other brands is at your own risk, Mu Design cannot be held responsible if you decide to use other 
batteries.

All rechargeable batteries have a limited lifespan, and eventually they may need to be serviced or recycled. 
These tips can help you maximize batteries life in your Ulo:
- Turn off your product when it’s not in use. 
- Avoid charging or storing at extreme temperatures (below 0°C / 32°F or above 45°C / 113°F).

1. Connect Ulo to a power source using the micro USB cable (see quick start guide  point 4.) plugged into any 
AC power adapter delivering 5V-2A (not provided). If you don’t have one at home, such adaptors are 
available online or at any reputable electronics store.
2. Wait for Ulo to be happy and place Ulo upside-down (see quick start guide point 5.). 
3. Use option a or b to configure your Ulo : 

a. Download the Ulo app on your smartphone or tablet by searching on your apple store or google play.

b. Connect your computer or device to Ulo Wi-Fi (SSID: ULO – Password: Mu Design), launch your web 
browser and go to the web page: http://setup.ulo.camera

4. The app or the web page will guide you through the rest of the configuration process.

Please note that you will have to turn Ulo upside-down each time you wish to access the settings. 

Modes
You can set Ulo to one of these modes: 
- Default mode*:

a. Standard mode: Ulo is awake, its eyes can display animations. Ulo does not 
record activity.    
b. Spy mode: Ulo is awake, its eyes can display animations. Ulo records every 
movement and pushes notifications (if configured).

- Alert mode: Ulo is asleep, its eyes remain black. Ulo records every movement and 
pushes notifications (if configured).

*By default, Ulo is set in standard mode but you can swap to spy mode if you decide 
to force recording.

  Taps
Ulo reacts to different type of taps on its forehead: 
- Short taps (≤ 1 second)

a. A single tap allows you to keep Ulo awake or to restore sleeping mode. By 
default, Ulo enters sleeping mode after 3 seconds if no movement is detected. 
b. A double tap activates or deactivates  the alert mode.

- Long taps 

a. A long single tap equal or greater than 2 seconds (≥ 2 sec.) enables you to 
switch Ulo on or off.
b. A long single tap equal or greater than 15 seconds (≥ 15 sec.) enables you to 
perform a factory reset. A reset will delete all your settings, you will need to 
reconfigure your camera. You are strongly advised to back up your Ulo before 
completing this step.

- Slides

A slide on Ulo’s forehead stands for a caress. Ulo will display a happy mood. 

Ulo is designed for DIY installation. Ulo can simply be placed on a shelf, countertop or table. 

You can also install Ulo on a wall by using the provided self-adhesive neodymium magnets and following 
those instructions (see quick start guide point 6.): 
1. The adhesive on the backside of self-adhesive magnets requires certain surface qualities to be able to reach 
their full adhesive potential. The wall surface needs to be free of dust, clean and dry. Avoid uneven, rough and 
crumbly surfaces. Be careful with painted walls. Make sure the paint doesn’t peel off. We advise you to keep a 
protection underneath Ulo for few days, just in case it falls.
2. Make sure the location you have picked is close enough to a wall outlet. Try holding Ulo where you want it 
with the power cable and AC adapter plugged in. You should have a little slack just in case.
3. Check your Wi-Fi coverage by viewing your live feed with the Ulo app. If the Ulo can’t connect to Wi-Fi, or if 
the video stream is interrupted, you might need to choose another location where the signal is stronger. 
4. Once your Ulo is successfully streaming video, it’s time to install your magnet. It is best to clean the surface 
prior to use with a suitable detergent and wait until it is fully dry. Remove the protective foil and press the 
adhesive part onto the wall for few minutes. Thereafter, the adhesive needs to dry 24 hours to achieve its best 
adhesive performance. 
5. After 24 hours, you can place your Ulo. Rotate its base to be able to place it vertically. Make sure Ulo holds 
properly before removing your hand. In the early days, place a protection (example: pillow) underneath Ulo 
just in case it falls. 

The use of magnets is at your own risk. Mu Design cannot be held responsible if you don’t follow the above 
instructions.

If you want to back up your files, you can insert a microSD card in the slot intended for this purpose. The slot is 
located in Ulo’s back (see quick start guide point 7.):
1. Make sure you inserted the microSD card angled side first and label side down. The microSD card shall be 
sloped. Don’t force, it won’t lock into the slot.
2. MicroSD card must be class 10 and up to 128 GB.
3. Check if your microSD card is formatted to FAT 32.
4. If you need assistance please go to http://support.ulo.camera.  

Read all safety instructions and warnings prior to using this product. Improper use of this product may result in 
product damage, excess heat, toxic fumes, fire or explosion, for which damages will be your (‘Purchaser’) 
responsibility and not Mu Design, Sàrl (‘Manufacturer’).

Please read, follow, and keep these instructions:

Power sources
- Do not push any objects into the openings of Ulo unless consistent with the authorized operation of the 
device. Doing so can cause a fire or an electrical schock by shorting out interior components.
- The powering of Ulo must adhere to the power specifications (5V-2A) indicated for this product.
- Install Ulo close to an easily accessible power outlet. Do not install the equipment in a way that stretches or 
stresses the power cord.
- Secure the cable away from children’s or pets’ reach. 
- Ulo must be disconnected from the supply power when inserting or removing batteries. Ulo only works with 
rechargeable NimH batteries. Using another type of batteries expose you to danger, batteries can leak or 
explode. 
- Do not touch Ulo with wet hands while charging.

Environment 
- Use Ulo at temperatures between 0°C and 35°C (32°F and 95°F).
- Keep your Ulo out of direct sunlight.        
- Keep Ulo away from radiators and heat sources. Also, do not block cooling vents.
- Do not cover Ulo.
- Do not allow Ulo to come in contact with liquids.
- Do not use Ulo in areas with high humidity.
- Never use Ulo near water (e.g. near a bathtub, sink, laundry tub, fish tank, wet basement)
- Ulo is designed for indoor use only. Never use it outside.

Servicing/Disassembling
- Do not disassemble Ulo or attempt to service it, it may expose you to dangerous high voltage or other risks. 
Opening a sealed component or product will void warranty. 
- Only the head and base can be separated manually. Do not use any third-party object to separate head 
and base. The base can hold 3 rechargeable batteries (NimH only). None of the head’s internal parts are 
user-replaceable, therefore, there is no reason to access the interior. 
- Rechargeable batteries can be replaced once they have reached their end of life. You don’t need to remove 
the batteries from Ulo when you want to recharge them. Only plug Ulo to a power source, Ulo will recharge 
the batteries.
- Putting any battery directly in the trash is dangerous for the environment. By servicing your product’s battery 
through an authorized service provider, you can be sure it will be recycled with respect for the earth.

Carrying and handling 
- Always carry Ulo within its protective pouch.
- Ulo’s screens are not touch screens. Never touch them.
- Ulo’s beak is very fragile. This element is very thin to allow light to pass, make sure you don’t press it when you 
manipulate the owl. The beak could deform and this could affect the video quality.
- Take care not to drop Ulo. Do not throw it either.

Care
- Always unplug the power before cleaning Ulo. 
- Do not submerge your Ulo in water or any other liquid. 
- Do not use aerosol cleaners of any kind. 
- Use a lint-free cloth to gently dust it.  

Miscellaneous 
- Ulo is not a toy. Do not allow children to play with it.
- Ulo is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of 
experience and knowledge.
- Do not put Ulo in mouth.

Ulo’s software will be upgraded in the future. Please follow these instructions before launching a software 
update: 
- Make sure Ulo is plugged to a power outlet and batteries are fully charged.
- Do not touch Ulo while the update is ongoing, the device might overheat.

Ignoring these instructions might cause product damages and will void warranty. You are strongly advised to 
backup your Ulo before completing this step.

Be aware that law and regulation can restrict the use of your Ulo. You, not Mu Design, are responsible for 
ensuring that you comply with any laws that may apply to the use of Ulo. We advise you to inform your family, 
relatives and home employees, if any, that you have installed a camera. Ulo is a camera designed for indoor 
personal domestic use. To protect privacy, avoid installing your Ulo camera overlooking the street or your 
neighbors’ property. 

Ulo comes with a two (2) years warranty from the date of original retail purchase by the end-user purchaser. 

This warranty does not cover damage cause by accident, misuse, abuse, neglect, excessive moisture, lightning, 
power surges, other acts of nature, unauthorized product modification or repairs, or failure to follow the 
instructions outlined in the user manual and quick start guide. The maximum liability of Mu Design shall not 
exceed the actual purchase price paid by you for your Ulo. In no event shall Mu Design be liable for special, 
incidental, consequential or indirect damages.

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications. However, there is 
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be determined by turning the equipment off and on, the 
user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
-  Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: To assure continued compliance, any changes or modifications not expressly approved by the 
party responsible for compliance could void the user's authority to operate this equipment. (Example - use only 
shielded interface cables when connecting to computer or peripheral devices).

FCC Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This 
equipment should be installed and operated with a minimum distance of 0.5 cm / 0.2 inch between the 
radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The antennas used for this transmitter must be installed to provide a separation distance of at least 0.5 cm / 
0.2 inch from all persons and must not be co-located or operating in conjunction with any other antenna or 
transmitter.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interfe rence, and (2) This device must accept any interference received, 
including interference that may cause undesired operation. 

For further information or additional help in solving problems related to your Ulo camera, visit our help center at 

or contact

  

- Processor: Qualcomm snapdragon 212 series, 
quad-core CPU, up to 1.3 GHz
- RAM: 1GB
- Internal memory: 8GB EMMC + microSD card (not 
included)
- Charging: standard micro USB charger 5V-2A
- Batteries: 3 rechargeable NiMH batteries LR06 
minimum 1900 mA (not included)

Capacitive buttons

Surveillance camera

Tracking camera

Microphone

LCD screens

Mirror beak

MicroSD card slot

Notch to open Ulo

Micro USB port

Magnet

Air vent